As a Lead Field Service Tech for our Service team, you will be tasked with the supervision of installation of systems that will include, fire alarm, security, and access controls in a commercial, educational, construction and or retrofit environment. You will be expected to perform testing and start-up support functions across a wide range of electronic HVAC/Fire Alarm / Security / Access / CCTV systems, which will include proprietary software packages. Strong computer, software and network skills, and knowledge are necessary for this position. Experience with systems that involve advanced solutions such as Honeywell Front End Computers, Honeywell XLS1000 and XLS3000, Edwards and Notifier fire alarm system and other technologies for building fire alarm security solutions would be a plus.
Key Responsibilities:
•\tPerform/Review installation methods, checkout, and test, startup on HVAC, fire alarm system, security or access systems and adhere to plans, specification, and contract requirements.
•\tBe responsible for commissioning start-up and checkout of systems using the software provided by engineering for large jobs (long cycle time) or software possibly written by themselves in small jobs (short cycle time jobs).
•\tUnderstand and execute all company polices and procedures guidelines for software checkout. This would include checking systems, point check via software SOPs, sample checking.
•\tComplete technical work underestimated hours and within allocated period. On small jobs (short cycle jobs) be responsible for complete ownership of project in field, coordinate with subcontractors/vendors as applicable and work with customers to obtain completion sign-off.
•\tBe responsible for Honeywell equipment at field site, its handling if required and correct installation by subcontractors.
•\tAlso, be responsible for Honeywell assets such as tools, proprietary software and database at job site.
•\tEnsure that configuration management policies are followed. This involves back up of all changes on an ongoing basis and final archiving of hardware and software to the Honeywell server (via ADEPT or other configuration management software).
•\tParticipate in Sales support activities such as surveys, application selection and possibly hardware engineering for bid jobs to support our growth initiatives.
•\tKeep all documentation and paperwork up to date. Examples: Labor & Expense report’s, customer requests for changes, adds, training and sign-off sheets, etc. Focus especially on Change Orders if additional scope is required.
•\tTrain the customer as required per contract terms on operational aspects of the system. If required, conduct complete system function training, and obtain attendee sign-off list for archiving.
•\tPerforms or assists with engineering, planning, scheduling, and installing simple to complex systems or modifications to existing systems. May plan, schedule, and lay out complex electrical equipment installations.
•\tJobs completed at or under cost (+ or- 2%), under hours for start-up.
•\tPromotes builds and maintains good customer relations and assists in contract retention; informs supervisor or customer needs, requirements, systems status, and actual or potential customer problems.
•\tBe a zealot for safety & responsible for adhering to, completing, & recording all required HSE safety documentation & training in a timely manner per daily/monthly/yearly, role specific, & site requirements.
YOU MUST HAVE
•\tMust have 1+ yrs of HVAC experience
•\tMust be able to get NICET certified in 3-6 months
•\tIn-depth knowledge of Fire alarm systems, plans, specifications, and solid understanding of contracting relationships
•\tCompetent in MS Word, Excel, Project, and Outlook
•\tExcellent customer service skills with experience in technical phone or onsite customer support including good interpersonal communication skills.
•\tAbility to travel both locally to customer sites and overnight up to 25% as workload demands
•\tValid driver’s license and safe driving record ability to pass background check
WE VALUE
•\tNICET certification level 1 or higher
•\t1+ years related fire alarm systems, security system and access systems experience required.
•\tTechnical Diploma or Bachelors Degree in Electrical, Computer Science or related field or 4 years of experience in a technical role in this industry
•\tBuilding Networks infrastructure knowledge (wiring, CAT, Cables, Fiber optics etc.). Understanding of typical communication topologies is important a plus Knowledge of Fire alarms, smoke control and security systems a plus
BENEFITS
We offer a full benefits package that includes medical, dental, vision, 401(k), flexible vacation and education assistance. Benefits provided may differ by role and location. Visit benefits.honeywell.com to learn more.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.