Innovate to solve the world's most important challenges

As\na Lead Field Service Technician here at Honeywell, you will be responsible for\nproviding technical support and service to our customers in Alabama. You will\nplay a crucial role in ensuring the efficient and effective operation of our\nproducts and systems, and in maintaining high levels of customer satisfaction.

You will report directly to our Field Service Supervisor and you'll work out of\nour Alabama location on a hybrid work schedule.

In this role, you will impact the success of our business by:

Providing on-site technical support and troubleshooting for our products and\nsystemsConducting preventive maintenance and repairs to ensure optimal performanceCollaborating with cross-functional teams to resolve complex technical issuesTraining customers on the proper use and maintenance of our productsBuilding strong relationships with customers and ensuring their satisfaction\nwith our services

KEY RESPONSIBILITIES:

Provide on-site technical support and\ntroubleshooting for our products and systemsConduct preventive maintenance and\nrepairs to ensure optimal performanceCollaborate with cross-functional\nteams to resolve complex technical issuesTrain customers on the proper use and\nmaintenance of our productsBuild strong relationships with\ncustomers and ensure their satisfaction with our services

YOU MUST HAVE:

Minimum of 3+ years of experience as a Field Service\nTechnician or in a similar roleStrong technical knowledge and\nexpertise in relevant technologiesExcellent problem-solving and\ntroubleshooting skillsAbility to effectively communicate\ncomplex technical concepts to both technical and non-technical stakeholdersExperience in conducting preventive\nmaintenance and repairs

WE VALUE:

Associate’s degree in engineering or a related fieldExperience with Tridium, Niagara, N4, EBI, or other commercial industrial systemsTridium Niagara CertificationExperience working with open protocols (BACnet, Modbus, LON, etc.)Experience in the HVAC industryStrong Customer service skillsAbility to work independently and make sound decisionsContinuous\nlearning mindset and willingness to stay updated with industry advancements 

BENEFITS OF WORKING FOR HONEYWELL
In addition to a performance-driven salary,\ncutting-edge work, and developing solutions side-by-side with dedicated experts\nin their fields, Honeywell employees are eligible for a comprehensive benefits\npackage. This package includes employer-subsidized Medical, Dental, Vision, and\nLife Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible\nSpending Accounts, Health Savings Accounts, EAP, and Educational Assistance;\nParental Leave, Paid Time Off (for vacation, personal business, sick time, and\nparental leave), and 12 Paid Holidays. For more information click here.\nThe application period for the job is estimated to be 40 days from the job\nposting date; however, this may be shortened or extended depending on business\nneeds and the availability of qualified candidates.

Additional InformationJOB ID: HRD247352Category: Customer ExperienceLocation: 1 Chase Corporate Center, Suite 400,Birmingham,Alabama,35244,United StatesNonexemptGlobal (ALL)

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.