Location:

For Those Who Work At Home - Various, Ohio 44144

Job Brief:

 

Conducting and decisioning investigations and/or reviewing for quality alerts related to suspicious activity or customer transaction and behavior patterns along with identifying potential onboarding and retention risk.
Works independently with limited supervision from manager.
Working investigations or reviewing for quality alerts while verifying/validating customer information and transaction activity via internal and external systems,  based on scenario or customer type.
Demonstrate strong investigative/analytical skills and be able to formulate and clearly articulate a supportable rationale behind the outcome of an investigation/review (i.e. SAR or customer retention decision) while complying with departmental procedures.
Partner with the Lines of Business (LOB) to clarify and document risk factors associated with a client or banking relationship and/or resolve matters where the supporting documentation does not adequately describe risk associated with a client.
Develop strong rapport and communication with Compliance/LOB partners.
Identify and escalate information stemming from analysis and review that appears to be conflicting or inconsistent with a customer's profile.
Identify opportunities to improve the effectiveness and/or efficiency of policies, procedures and/or processes and make the appropriate recommendations to management and take part in implementation

 

Required Qualifications:
High school diploma or equivalent
Two - three years of investigative, relevant banking, customer contact and/or law enforcement experience.
Knowledge of anti-money laundering laws, regulations, and guidance (BSA, KYC, etc.)
Strong oral and written communication skills. Strong analytical ability. High degree of organizational skills.

 

Preferred Qualifications:
Bachelors' degree in business administration, criminal justice, intelligence studies or other related field of study
Relevant Certifications (i.e. Certified Anti Money Laundering Specialist - CAMS certification, Certified Fraud Examiner - CFE or other accredited related industry  certification)

 

 

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment.  As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties. If located near a KeyBank location, the position in the future may work partially from a Key facility. If not located near a Key facility, team will consider remote workers.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $55,000.00 to $70,000.00 annually depending on job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation

Please click here for a list of benefits for which this position is eligible.

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be Mobile or Home-based, which means you may work primarily either at a home office or in a Key facility to perform your job duties.

Job Posting Expiration Date: 01/14/2025

KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.

 

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

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