Responsible for cash control, customer service, cost control, and inventory and sales records of multiple concepts within a large cafeteria or full operation of a C-store satellite location. Provides leadership and direction to subordinate staff. Reports personnel and operational related problems to supervisor for final resolution if necessary.


Principal Accountabilities:

1. Provides leadership, direction, and training to food service personnel; assigns job duties and oversees the completion of assigned tasks.
2. Provides on-site, immediate resolution of customer service needs. Provides overall direction of food service operation in absence of the supervisor.
3. Takes custody of a change fund used to sell change to cash register operators during shift(s). Oversees subordinate personnel properly complete daily cash reports. Verifies cash outs at the end of the shift and deposits are reconciled. At a C-store or satellite location, prepares bank depository records and releasesprepared deposit to armored car service. Places orders with bank for change to maintain a proper balance between bills and coins.
4. Operates calculator and cash register; opens and closes out cash registers.
5. Opens and closes location daily, ensuring safety and security of facility.6 Maintains familiarity with the electronic point of sale (POS) system, including cash registers, scanners, and basic troubleshooting.
7. Maintains familiarity with Eatec Inventory and Purchasing system, including transfers, requisitions, products, and physical inventory.
8. Assists in preparation of work schedules and resolves scheduling problems; may be responsible for assigning and monitoring employee breaks.
9. Provides input to the supervisor concerning the performance of subordinate Food Service Workers to allow accurate and fair evaluation of their performance.
10. Performs other related duties as assigned.