Role Proficiency:

Act under guidance of Lead II/Architect understands customer requirements and translate them into design of new DevOps (CI/CD) components. Capable of managing at least 1 Agile Team

Outcomes:

Interprets the DevOps Tool/feature/component design to develop/support the same in accordance with specifications Adapts existing DevOps solutions and creates own DevOps solutions for new contexts Codes debugs tests documents and communicates DevOps development stages/status of DevOps develop/support issues Select appropriate technical options for development such as reusing improving or reconfiguration of existing components Optimises efficiency cost and quality of DevOps process tools and technology development Validates results with user representatives; integrates and commissions the overall solution Helps Engineers troubleshoot issues that are novel/complex and are not covered by SOPs Design install configure troubleshoot CI/CD pipelines and software Able to automate infrastructure provisioning on cloud/in-premises with the guidance of architects Provides guidance to DevOps Engineers so that they can support existing components Work with diverse teams with Agile methodologies Facilitate saving measures through automation Mentors A1 and A2 resources Involved in the Code Review of the team

Measures of Outcomes:

     Quality of deliverables      Error rate/completion rate at various stages of SDLC/PDLC      # of components/reused      # of domain/technology certification/ product certification obtained SLA for onboarding and supporting users and tickets

Outputs Expected:

Automated components :

Deliver components that automat parts to install components/configure of software/tools in on premises and on cloud Deliver components that automate parts of the build/deploy for applications

Configured components:

Configure a CI/CD pipeline that can be used by application development/support teams

Scripts:

Develop/Support scripts (like Powershell/Shell/Python scripts) that automate installation/configuration/build/deployment tasks

Onboard users:

Onboard and extend existing tools to new app dev/support teams

Mentoring:

Mentor and provide guidance to peers

Stakeholder Management:

Guide the team in preparing status updates
keeping management updated about the status

Training/SOPs :

Create Training plans/SOPs to help DevOps Engineers with DevOps activities and in onboarding users

Measure Process Efficiency/Effectiveness:

Measure and pay attention to efficiency/effectiveness of current process and make changes to make them more efficiently and effectively

Stakeholder Management:

Share the status report with higher stakeholder

Skill Examples:

     Experience in the design installation configuration and troubleshooting of CI/CD pipelines and software using Jenkins/Bamboo/Ansible/Puppet /Chef/PowerShell /Docker/Kubernetes      Experience in Integrating with code quality/test analysis tools like Sonarqube/Cobertura/Clover      Experience in Integrating build/deploy pipelines with test automation tools like Selenium/Junit/NUnit      Experience in Scripting skills (Python/Linux/Shell/Perl/Groovy/PowerShell)      Experience in Infrastructure automation skill (ansible/puppet/Chef/Powershell)      Experience in repository Management/Migration Automation – GIT/BitBucket/GitHub/Clearcase      Experience in build automation scripts – Maven/Ant      Experience in Artefact repository management – Nexus/Artifactory      Experience in Dashboard Management & Automation- ELK/Splunk   Experience in configuration of cloud infrastructure (AWS/Azure/Google)   Experience in Migration of applications from on-premises to cloud infrastructures   Experience in Working on Azure DevOps/ARM (Azure Resource Manager)/DSC (Desired State Configuration)/Strong debugging skill in C#/C Sharp and Dotnet   Setting and Managing Jira projects and Git/Bitbucket repositories Skilled in containerization tools like Docker/Kubernetes

Knowledge Examples:

     Knowledge of Installation/Config/Build/Deploy processes and tools      Knowledge of IAAS - Cloud providers (AWS/Azure/Google etc.) and their tool sets      Knowledge of the application development lifecycle      Knowledge of Quality Assurance processes      Knowledge of Quality Automation processes and tools      Knowledge of multiple tool stacks not just one      Knowledge of Build Branching/Merging      Knowledge about containerization      Knowledge on security policies and tools   Knowledge of Agile methodologies

Additional Comments:

UST is looking for a IM Automation Engineer who can handle following duties and responsibilities: Principle Duties 1 Assists with the architecture, design, development, implementation, and integration of automation, monitoring, DevOps support, container technologies, and related developer enablement capabilities in support of IT and business objectives. 2 Assists with analysis of IT or business problems and assist with the evaluation, development, and recommendation of specific technology products and platforms to provide cost-effective solutions that meet business and technology requirements. 3 Assists with implementation of best fit solutions. Assists with architecture, design, deployment, and integration of solutions and ensure all quality and change control standards are met. 4 Assists with root cause investigations and provide recommendations for preventative measures. Proactively address gaps with existing support processes, documentation, etc. and prioritize accordingly. 5 Assists with development and documentation of processes, procedures, and best practices. 6 Assists with regular status, operational , incident, and change reports. 7 Performs other duties as assigned. 8 Education Required Bachelor's degree or equivalent experience Preferred Experience Required • 1+ years of experience developing application hosting architectures and services utilizing containers, cloud services, and automation • General ability to design solutions that are scalable, secure, performant, supportable, and cost effective. • General skills in identifying and eliminating unnecessary and mundane tasks to improve IT operational efficiency. • General abilities to simplify overly complex concepts and solutions for stakeholder communications. • General skill in at least one enterprise operating system. • General knowledge of application/data security best practices • General oral and written communication skills demonstrating ability to share and impart knowledge. • Ability to quickly adapt to new methods, work under tight deadlines and stressful conditions. • General investigative, analytical and problem solving skills • General ability to set goals and handle multiple tasks, clients, and projects simultaneously; Ability to appropriately balance priorities, deadlines, and deliverables • Ability to work well within a team environment and participate in department/team projects • Ability to balance detail with departmental goals/objectives • General ability to translate business needs and problems into viable/accepted solutions • General skills in customer relationship management and change management • Ability to manage multiple projects or teams and set applicable goals • Ability to liaise with individuals across a wide variety of operational, functional, and technical disciplines • General business knowledge Preferred • 3+ years of experience developing application hosting architectures and services utilizing containers, cloud services, and automation • Insurance industry knowledge • Financial industry knowledge Technical Requirements (can be customized to role/team) Required (make more generic) • 1+ years experience designing and deploying continuous integration environments and platforms • General knowledge of CI / CD platform management (Jenkins, Nexus, Sonarqube, Vault, Groovy) • General knowledge of scripting languages (Python, Powershell) • General knowledge of Security certifications, load balancing, DNS management • General knowledge of software development practices (code management, Agile tools, automated testing) • General knowledge of monitoring and ing practices and toolsets (DataDog, PagerDuty) Preferred (make more position specific) • Familiarity and/or experience leveraging cloud platform and SaaS solutions • Experience or understanding of Agile concepts and ceremonies • Working experience assisting with the development of CI/CD pipelines, container-based architectures, cloud-based architectures. • Experience contributing to Open Source initiatives • General knowledge of container based hosting architectures (Docker, Swarm, Kubernetes) • Familiarity with Hashicorp Vault • Familiarity with Linux Shell/ Bash • Familiarity with additional database technologies, including Oracle, Vertica, Postgres, or Snowflake • ANSI SQL • Familiarity with Business Intelligence and Data Warehouse concepts • Familiarity with Java and C#