Role Proficiency:

Under the supervision of a Senior Lead analyze and develop applications in assigned area of responsibility on ERP/CRM systems and design solutions.

Outcomes:

     Optimise efficiency cost and quality by identifying opportunities for automation/process improvements and agile delivery models      Learn technology business/system domain and as recommended by the project/account      Contribute to ERP/CRM Practice related activities like (but not limited to) assembling content for case studies contributing to reusability coordinating internal seminars and conduct knowledge sharing sessions organizing sessions during and participating in hackathons etc.      Identify the problem patterns and improve the technical design of the application/system      Select appropriate technical options for development such as reusing improving or reconfiguration of existing components.      Independently analyze design develop and test functionalities      Develop technical documents such as Functional Design Specifications Deployment documentation      Perform design document reviews peer code reviews and suggest code improvements      A single point of contact for the build and deployment issues and resolving on time   Responsible for code/configuration changes to production environment to resolve any issues post production move   Independently manage client environments/perform installation related activities   Perform root cause analysis technical troubleshooting architecture resolve performance issues   Mentor juniors for client discussions and day to day activities and basic administrative tasks   Perform other duties as assigned or requested.   Influence and improve customer satisfaction through things like (but not limited to) offering suggestions for code refactoring and for small improvements in business processes. complete sprint deliverables ahead of schedule; helping client architects and product owners by way of design suggestions and/or explaining functionality to business stakeholders etc…   Self-learning and implement new features released in ERP/CRM wherever possible.   Set goals in NorthStar and timely measure the progress and update accordingly.

Measures of Outcomes:

     Number of applicable technical/domain certifications completed      Adherence to process and standards (coding standards)      Number of mandatory training (Industry/Technology specific trainings UST mandatory trainings) completed      Quick turnaround of production bugs      Adherence to schedule / timelines      Number of mid-size requirements solutioned and implemented      Number of issues resolved      Number of innovative industry/technology specific ideas submitted      Number of positive feedback received from client (client appreciation emails)   Number of suggestions/implementation of new features/standards/framework for client.   Resource utilization throughout the year

Outputs Expected:

Requirement:

Understand the requirements/user stories

Estimate:

Estimate time
effort
resource dependence for one's own work and for others' work
including for modules. Follow scrum ceremonies. Participate in preparing RFPs and estimations in ERP/CRM Practice

Design:

Understand the design/LLD and link it to requirements/user stories

Configuration and Coding:

Adhere to coding standards and follow ERP/CRM best practices. Develop code independently. Review code done by peer and team.

Test:

Create and conduct unit testing. Test class coverage above 95%.

Manage Defects:

Perform defect RCA and mitigation Identify defect trends and take proactive measures to improve quality

Client Interaction:

Effectively interact with customers and articulate their inputs

Manage Project:

Manage delivery of modules and/or manage user stories

Documentation:

Create/review templates
checklists
guidelines
standards for design/process/development Create/review deliverable documents. Design documentation
requirements
t test cases and results Document one’s own work

Status Reporting:

Report status of tasks assigned Comply with project related reporting standard and process

Manage knowledge:

Contribute project related documents
share point
libraries
client universities Review the reusable documents created by the team

Release:

Follow and monitor release process

Customer interaction:

Clarify requirements and provide guidance to development team Present design options to customers Implementation reviews with stakeholders.

Domain relevance:

Develop feature / component with good understanding of the business problem being addressed for the client

Recruitment and Onboarding:

Part of technical screening team for recruiting candidates for A2/A3 Band. People management skills – manage onboard new team members
guide reportees and provide timely feedback.

Manage/Mentoring Team:

Mentor junior developers in the team Set goals and provide feedback

Skill Examples:

     Explain and communicate the design / development to the customer      Perform and evaluate test results against product specifications      Break down complex problems into logical components      Manage and guarantee high levels of cohesion and quality      Estimate effort time required for own work      Perform and evaluate test in the customer or target environment      Make quick decisions on technical/project related challenges      Team player capabilities and can manage a team mentor and handle people related issues with the team      Maintain high motivation levels and positive dynamics in the team.   Set goals for self and team. Provide feedback for team members   Create and articulate impactful technical presentations   Follow high level of business etiquette in emails and other business communication   Drive conference calls with customers and answer customer questions    Proactively ask for and help   Ability to work under pressure determine dependencies risks facilitate planning and handle multiple tasks.   Build confidence with customers by meeting the deliverables in time with quality.   Estimate effort time and resources required for developing / debugging features / components   Strong analytical and problem-solving abilities   Ability to advise on best practices and approaches to the team and the client     Ability to prepare test data and steps for unit integration and production testing as per project needs.   Strong and effective written and verbal communication skills.

Knowledge Examples:

     Functional and technical designing on various ERP and CRM cloud platform features and automations.      Thorough knowledge of coding best practices and understanding the limitations of coding.      Experience using data loader tools.      Experience with production deployment and solving deployment errors.      Knowledge of Agile Methods - Scrum and Kanban Knowledge in integrating ERP/CRM with external systems using SOAP API REST API etc.

Additional Comments:

Who we are: At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 27,000 employees in 25 countries, we build for boundless impact—touching billions of lives in the process. Visit us at UST.com. About the Role The Workday Security will be our "go to" AMS/Implementation lead for all things Workday. You will be involved in all phases of Implementation, AMS Support and Delivery across UST customers and responsible for driving the engagement. The ideal candidate should be workday certified and have a deep understanding of Workday security concepts, hands-on experience in implementing and optimizing security models, and the ability to engage with clients to understand their needs and deliver high-quality solutions. This role involves leading security design, configuration, and implementation activities while ensuring compliance with organizational policies and regulatory requirements. The Opportunity and Responsibilities: • Proven expertise in designing and configuring Workday security frameworks for global clients. • Conduct Workday security assessments, identify gaps, and implement optimization strategies. • Lead the design and implementation of Workday security models, including domain and business process security policies. • Collaborate with clients to understand security requirements, provide tailored solutions to meet business needs. • Handson experience in Intersection and Segment based security group setup. (Multiple scenarios) • Manage security roles, groups, and permissions, ensuring they align with organizational policies. • Perform security configuration reviews, testing, and validations during implementation and post-go-live phases. • Train and guide client teams on Workday security best practices and operational processes. • Provide expertise in Workday security integrations with external systems, ensuring data integrity and compliance. • Document and maintain security policies, procedures, and configurations. • Stay updated on Workday updates/releases and evaluate their impact on security configurations. • Participate in project planning, status updates, and reporting to ensure timely delivery of security-related milestones. • Client-facing experience with a demonstrated ability to engage with stakeholders and deliver solutions effectively. • Work effectively with team members to support client satisfaction and success • Work with internal UST product teams to leverage internal capabilities and accelerators What you need: • 6+ years of hand-on Workday with strong understanding of Workday security concepts, including access and data security, security groups, and permissions. • Ability to analyze business requirements and translate them into effective security configurations. • Excellent communication and presentation skills with the ability to interact with technical and non-technical stakeholders. • Problem-solving skills with a proactive approach to identifying and mitigating risks. • Strong organizational skills with the ability to manage multiple projects simultaneously. • Familiarity with regulatory compliance standards such as GDPR, SOX, etc. • Ability to work in a diverse, fast paced environment and effectively collaborate across teams Technical Skills • Workday experience HCM or related modules are highly desirable. • Experience with Workday reporting, auditing tools and MS excel. • Experience with Workday’s custom reports and calculated fields. • Familiarity with Workday HCM or other functional modules. Bonus points if: • You have or were Workday certified in one or more HCM modules • Workday Financials knowledge or support experience What we believe: We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone to champion diversity and inclusion and to place people at the center of everything we do.  Humility: We will listen, learn, be empathetic and help selflessly in our interactions with everyone. Humanity: Through business, we will better the lives of those less fortunate than ourselves. Integrity: We honor our commitments and act with responsibility in all our relationships.