Role Proficiency:
Independently handle Lab Management. Acts creatively to optimise process efficiency and improve quality of deliverables; accounts for others developmental activities
Outcomes:
Handle order management in order to manage purchase requests from client Monitor inventory item utilization to ensure sustained supply Optimise efficiency and quality of task deliverables by giving process improvement suggestions to client Identify the problem statement based on user feedback on a particular task improve the handling method Ensure enhanced utilization and upkeep of Lab assets. Ensure 100% Compliance on HVI Lab Network Security Lab CW Enable planning ordering and tracking of Lab Assets; support logistics from a customs perspective Define the Lab user authorizations Provide suggestions on process or method that can be implemented based on user requirements. Proactively identify client requirement implementation based on company policy without any violations Mentor team members to effectively perform in their roles Set FAST Goals and provide feedback of FAST goals to menteesMeasures of Outcomes:
Adherence to lab process and standards Adherence to schedule and timelines Adhere to SLAs Reduction of reoccurrence of handling errors as per SLA Defined productivity standards for lab process Completion of all mandatory training requirementsOutputs Expected:
Manage:
Manage task deliverables with quality and targeting completion timeframe.
Compliance :
Configure:
Document:
Inventory Management:
Safety:
Manage knowledge:
share point and client universities.
Status Reporting:
Mentoring:
Associate II - Lab Management and Associate I - Lab Management on the team Set FAST goals and provide feedback to FAST goals of mentees
Skill Examples:
Explain and communicate to the customers Estimate time effort and resources required for task deliverables Perform tasks in the customer or target lab environments Work in a team environment Good written and verbal communication abilities Proactively ask for and offer help Strong planning organizing and time management skills Thorough understanding of the domain with work experience in Inventory Store / Lab handling audits (internal and external) Handling Shipments Surprise Audits ODC Movements Process Documentation and Vendor Management.Knowledge Examples:
Proficient in at least one Inventory management tool Thorough understanding of hardware including desktop handheld computers Mother Boards and barcode scanners Knowledge of stock accounting program Microsoft Excel PowerPoint. Knowledgeable on customs clearanceAdditional Comments:
Below is JD: • Candidate should have 6+ yrs. of experience. • Experience in handling Hardware lab equipment’s, configuration, and maintenance. • Platform/Board rework/repair/BIOS flashing & recovery. • Setting up the lab network/tools and apps for windows and Linux installations along with maintenance activities • Enforce procedures in the lab while using equipment’s/follow guidelines. • Basis understanding of OS/Linux and Windows understanding or scale up on technical scripting. • Good communication /analytical skills and ownership for lab activities