Job Title: Lead I - Product Design - Design Strategist

 

Overview:

Lead Product Design is responsible for designing and developing human-centered digital products with a focus on ease of use, interaction, and visual design, ensuring a delightful customer experience. The role involves collaboration with business, technology, and product teams to translate product vision into tangible design propositions.

 

Responsibilities:

- Develop user personas using research findings and integrate them into deliverables such as customer journeys, empathy maps, opportunity maps, and service blueprints.

- Define user experiences across various interfaces, including websites, mobile devices, apps, kiosks, games, and wearables.

- Create screen layouts that align with brand guidelines and reinforce the brand’s style and voice.

- Design interaction models, wireframes, low-fidelity and high-fidelity mock-ups, interactive prototypes, MVPs, and production-ready applications.

- Conduct design reviews and approvals to ensure alignment with user expectations and usability standards.

- Collaborate with multidisciplinary teams, including engineers, product managers, business stakeholders, and other designers.

- Ensure design directions align with stakeholder business goals, expectations, and budgets.

- Stay informed on industry trends and best practices, advocating for continuous improvement and innovation.

- Set OKRs and success criteria for personal goals and provide feedback to team members.

 

Requirements:

- Bachelor's or Master’s degree in Interaction Design, Human-Computer Interaction, Product Design, Visual Communication, New Media Design, Universal Design, or a related field.

- 8+ years of experience in digital design disciplines.

- Expertise in usability, with a strong background in planning and delivering UX engagements in collaboration with business and technology teams.

- Solid foundation in color, typography, screen layout, and visual design, including visual transitions, micro-animation, motion design, and dynamic interactions.

- Hands-on experience with prototyping tools such as Figma, Adobe XD, Axure, InVision, Illustrator, Photoshop, and InDesign.

- Experience designing for various products/platforms and managing multiple complex design problems simultaneously.

- Understanding of web design and front-end development challenges, including usability, responsive design, and cross-platform compatibility.

- Experience in building Design Language Systems for product design and technology teams.

- Excellent visual communication, presentation, and organizational skills with high attention to detail.

A compelling design portfolio showcasing exemplary work is required.

What we believe:
We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion, and to place people at the centre of everything we do.

Humility:
We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:
Through business, we will better the lives of those less fortunate than ourselves.

Integrity:
We honour our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement
UST is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.