Role Proficiency:
Act creatively to develop applications and select appropriate technical options optimizing application development maintenance and performance by employing design patterns and reusing proven solutions account for others' developmental activities
Outcomes:
Interpret the application/feature/component design to develop the same in accordance with specifications. Code debug test document and communicate product/component/feature development stages. Validate results with user representatives; integrates and commissions the overall solution Select appropriate technical options for development such as reusing improving or reconfiguration of existing components or creating own solutions Optimises efficiency cost and quality. Influence and improve customer satisfaction Set FAST goals for self/team; provide feedback to FAST goals of team membersMeasures of Outcomes:
Adherence to engineering process and standards (coding standards) Adherence to project schedule / timelines Number of technical issues uncovered during the execution of the project Number of defects in the code Number of defects post delivery Number of non compliance issues On time completion of mandatory compliance trainingsOutputs Expected:
Code:
Code as per design Follow coding standardstemplates and checklists Review code – for team and peers
Documentation:
checklists
guidelines
standards for design/process/development Create/review deliverable documents. Design documentation
r and requirements
test cases/results
Configure:
Test:
scenarios and execution Review test plan created by testing team Provide clarifications to the testing team
Domain relevance:
Manage Project:
Manage Defects:
Estimate:
Manage knowledge:
share point
libraries and client universities Review the reusable documents created by the team
Release:
Design:
LLD
SAD)/architecture for Applications/Features/Business Components/Data Models
Interface with Customer:
Manage Team:
opportunities
etc Ensure team is engaged in project
Certifications:
Skill Examples:
Explain and communicate the design / development to the customer Perform and evaluate test results against product specifications Break down complex problems into logical components Develop user interfaces business software components Use data models Estimate time and effort required for developing / debugging features / components Perform and evaluate test in the customer or target environment Make quick decisions on technical/project related challenges Manage a Team mentor and handle people related issues in team Maintain high motivation levels and positive dynamics in the team. Interface with other teams designers and other parallel practices Set goals for self and team. Provide feedback to team members Create and articulate impactful technical presentations Follow high level of business etiquette in emails and other business communication Drive conference calls with customers addressing customer questions Proactively ask for and offer help Ability to work under pressure determine dependencies risks facilitate planning; handling multiple tasks. Build confidence with customers by meeting the deliverables on time with quality. Estimate time and effort resources required for developing / debugging features / components Make on appropriate utilization of Software / Hardware’s. Strong analytical and problem-solving abilitiesKnowledge Examples:
Appropriate software programs / modules Functional and technical designing Programming languages – proficient in multiple skill clusters DBMS Operating Systems and software platforms Software Development Life Cycle Agile – Scrum or Kanban Methods Integrated development environment (IDE) Rapid application development (RAD) Modelling technology and languages Interface definition languages (IDL) Knowledge of customer domain and deep understanding of sub domain where problem is solvedAdditional Comments:
Key Responsibilities: • Participation in the full software development life cycle: Analysis, Design, Coding, Testing and promotion into Production • Knowledge of system design and development used within Service Oriented architecture and web services integration (SOAP, WSDL, JAXWS) • Strong knowledge of Web 2.0 Technologies (Java Scripting, XML, HTML, AJAX, Jelly, CSS, PERL scripting, etc.), PowerShell. • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features. • Will require work closely with process owners, architects and development team and help in designing solutions and enhancing the ServiceNow platform. • ServiceNow Lead developer will lead a technical team of experienced ServiceNow developers for delivering projects and solutions as per the road-map of the customer. • Discuss and pre-groom all stories and business requirements with Business, product owners, business analysts, and process owners and provide detailed technical inputs so that proposed solutions, product capabilities and constraints are well understood before requirements and demands are formally accepted. • Create architecture, process and solution documents along with data flow. • Provide support to critical issues and work with support teams in recommending resolutions to avoid any business impact. • Review and develop configuration based on business needs. • Work with teams in ensuring that solutions developed are well understood by the testing teams and thoroughly tested before being deployed in global instances. Essential Skills: • Extensive ServiceNow development experience. • Should have experience of guiding technical teams by building best possible solutions and architectures based on available technologies and future needs of the business. • Extensive hands-on code development experience in complex custom applications and integrations. • Extensive experience as a developer / development lead. • Experience on Platform & CMDB • Integrations development of SOAP and REST Certifications needed: • ServiceNow Certified System Administrator • ServiceNow CAD • ServiceNow CIS ITSM