Role Proficiency:

Act creatively to develop applications and select appropriate technical options optimizing application development maintenance and performance by employing design patterns and reusing proven solutions account for others' developmental activities

Outcomes:

     Interpret the application/feature/component design to develop the same in accordance with specifications.      Code debug test document and communicate product/component/feature development stages.      Validate results with user representatives; integrates and commissions the overall solution      Select appropriate technical options for development such as reusing improving or reconfiguration of existing components or creating own solutions      Optimises efficiency cost and quality.      Influence and improve customer satisfaction Set FAST goals for self/team; provide feedback to FAST goals of team members

Measures of Outcomes:

     Adherence to engineering process and standards (coding standards)      Adherence to project schedule / timelines      Number of technical issues uncovered during the execution of the project      Number of defects in the code      Number of defects post delivery      Number of non compliance issues On time completion of mandatory compliance trainings

Outputs Expected:

Code:

Code as per design Follow coding standards
templates and checklists Review code – for team and peers

Documentation:

Create/review templates
checklists
guidelines
standards for design/process/development Create/review deliverable documents. Design documentation
r and requirements
test cases/results

Configure:

Define and govern configuration management plan Ensure compliance from the team

Test:

Review and create unit test cases
scenarios and execution Review test plan created by testing team Provide clarifications to the testing team

Domain relevance:

Advise Software Developers on design and development of features and components with a deep understanding of the business problem being addressed for the client. Learn more about the customer domain identifying opportunities to provide valuable addition to customers Complete relevant domain certifications

Manage Project:

Manage delivery of modules and/or manage user stories

Manage Defects:

Perform defect RCA and mitigation Identify defect trends and take proactive measures to improve quality

Estimate:

Create and provide input for effort estimation for projects

Manage knowledge:

Consume and contribute to project related documents
share point
libraries and client universities Review the reusable documents created by the team

Release:

Execute and monitor release process

Design:

Contribute to creation of design (HLD
LLD
SAD)/architecture for Applications/Features/Business Components/Data Models

Interface with Customer:

Clarify requirements and provide guidance to development team Present design options to customers Conduct product demos

Manage Team:

Set FAST goals and provide feedback Understand aspirations of team members and provide guidance
opportunities
etc Ensure team is engaged in project

Certifications:

Take relevant domain/technology certification

Skill Examples:

     Explain and communicate the design / development to the customer      Perform and evaluate test results against product specifications      Break down complex problems into logical components      Develop user interfaces business software components      Use data models      Estimate time and effort required for developing / debugging features / components      Perform and evaluate test in the customer or target environment      Make quick decisions on technical/project related challenges      Manage a Team mentor and handle people related issues in team   Maintain high motivation levels and positive dynamics in the team.   Interface with other teams designers and other parallel practices   Set goals for self and team. Provide feedback to team members   Create and articulate impactful technical presentations   Follow high level of business etiquette in emails and other business communication   Drive conference calls with customers addressing customer questions    Proactively ask for and offer help   Ability to work under pressure determine dependencies risks facilitate planning; handling multiple tasks.   Build confidence with customers by meeting the deliverables on time with quality.   Estimate time and effort resources required for developing / debugging features / components   Make on appropriate utilization of Software / Hardware’s.   Strong analytical and problem-solving abilities

Knowledge Examples:

     Appropriate software programs / modules      Functional and technical designing      Programming languages – proficient in multiple skill clusters      DBMS      Operating Systems and software platforms      Software Development Life Cycle      Agile – Scrum or Kanban Methods      Integrated development environment (IDE)      Rapid application development (RAD)   Modelling technology and languages   Interface definition languages (IDL) Knowledge of customer domain and deep understanding of sub domain where problem is solved

Additional Comments:

Job Summary As an Akamai Administrator , you will be responsible for managing and optimizing our Akamai Content Delivery Network (CDN) to ensure seamless and efficient delivery of our digital assets across the globe. You will collaborate with cross-functional teams to implement best practices, automate processes, and resolve critical issues, ensuring our e-commerce platform remains fast, secure, and highly available for millions of customers. Key Responsibilities Akamai CDN Management: Administer and maintain the Akamai CDN environment with a deep understanding of its various modules, including but not limited to: Property Manager: Configure and manage delivery properties for optimal performance. Edge DNS: Manage DNS configurations to optimize content delivery. Adaptive Media Delivery: Ensure smooth streaming of media content. Web Application Firewall (WAF): Implement and manage security policies to protect against web threats. Image Manager: Optimize image delivery for performance and quality. Kona Site Defender: Enhance website security against DDoS attacks and other threats. Configuration and Optimization: Develop and maintain high-performing, error-free rules within Akamai's Delivery Configuration. Design and implement effective caching policies to maximize content delivery efficiency. Continuously optimize asset delivery across the internet to ensure minimal latency and high availability. Automation and DevOps Integration: Apply DevOps principles to automate configuration and change management processes within the Akamai environment. Utilize scripting and automation tools to streamline repetitive tasks and improve operational efficiency. Customer-Facing Support: Serve as a primary contact for internal and external stakeholders regarding CDN-related issues. Prioritize and manage support tickets, ensuring timely resolution of critical incidents. Maintain availability for on-call support to address urgent issues affecting service delivery. Collaboration and Communication: Work closely with development, operations, and security teams to align CDN strategies with overall business objectives. Communicate technical concepts clearly and concisely to both technical and non-technical audiences. Document processes, configurations, and best practices to facilitate knowledge sharing and team efficiency. Qualifications Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. Relevant certifications are a plus. Experience: Minimum of 5 years of hands-on experience administering Akamai CDN in a large-scale, high-traffic environment. Proven experience in a customer-facing role, managing priorities, and handling critical issues effectively. Technical Skills: In-depth knowledge of various Akamai CDN modules, including Edge DNS, Adaptive Media Delivery, WAF, Image Manager, Kona Site Defender, and Property Manager. Strong proficiency in writing and maintaining delivery configuration rules that are both high-performing and error-free. Comprehensive understanding of caching strategies and asset delivery optimization techniques. Solid grasp of DevOps principles and experience with automation tools and scripting languages (e.g., gitlab preferred) to facilitate configuration and change management. Familiarity with monitoring tools and performance analysis to proactively identify and resolve issues. Soft Skills: Excellent problem-solving abilities and attention to detail. Strong communication skills, with the ability to convey complex technical information clearly and concisely. Ability to work effectively in a fast-paced, collaborative environment. Demonstrated ability to prioritize tasks and manage time efficiently, especially during high-pressure situations. Preferred Qualifications Akamai certifications (e.g., Akamai Certified Administrator) are highly desirable. Experience with other CDN platforms and a comparative understanding of their features and benefits. Knowledge of web development technologies and protocols (e.g., HTTP/HTTPS, SSL/TLS). Familiarity with security best practices and web application security standards.