Role Proficiency:
Independently analyse and develop applications in assigned area of responsibility on ERP/CRM systems. Design solutions under the supervision of an Architect along with managing a team
Outcomes:
Develop technical documents such as Functional Design Specifications Deployment documentation Perform design document reviews peer code reviews and suggest code improvements A single point of contact for the build and deployment issues and resolve them on time Learn technology business/system domain and as recommended by the project/account Contribute to ERP/CRM Practice related activities like (but not limited to) assembling content for case studies contributing to reusability coordinating internal seminars and conduct knowledge sharing sessions organizing sessions during and participating in hackathons etc. Select appropriate technical options for development such as reusing improving or reconfiguration of existing components. Identify the problem patterns and improve the technical design of the application/system Optimize efficiency cost and quality. A self-learner implementing new features released in relevant technology wherever possible. Act creatively to develop applications and select appropriate technical options optimize application development maintenance and performance by employing design patterns and reusing proven solutions. Responsible for others' developmental activities Interpret the application/feature/component design to develop the same in accordance with specifications. Code debug test and document and communicates product/component/feature development stages. Validate results with user representatives integrates and commissions the overall solution. Influence and improve customer satisfaction through things like (but not limited to) offering suggestions for code refactoring and improvements in business processes. complete sprint deliverables ahead of time helping client architects and product owners by way of design suggestions and/or explaining functionality to business stakeholders etc… Influence and improve employee engagement within the project teams. Set goals in NorthStar and timely. measure progress and update accordingly.Measures of Outcomes:
Number of applicable technical/domain certifications completed Adherence to process and standards (coding standards) Number of mandatory trainings (industry/technology specific trainings UST mandatory trainings) completed Average time taken for turnaround on production bugs Adherence to schedule and timelines Contribution to RFPs and estimations in ERP/CRM Practice Number of Junior Leads who were guided and unskilled to lead a technical team. Number of technical sessions conducted within practice for the benefit of peers and team members.Outputs Expected:
Requirement:
Understand the requirements/user stories
Estimate:
Design:
LLD
SAD)/architecture for Applications/feature/Business Components
Configuration and Coding:
templates and checklists. Perform code review of team members
Test:
scenarios and execution Review test plan created by testing team Provide clarifications to the testing team
Manage Defects:
Manage Project:
Documentation:
checklists
guidelines
standards for design/process/development Create/review deliverable documents. Design documentation
test cases and results
Status Reporting:
Manage knowledge:
share point
libraries
client universities Review the reusable documents created by the team
Release:
Interface with Customer:
Domain relevance:
Manage/Mentoring Team:
opportunities
etc Ensure team members are upskilled Ensure team is engaged in project Proactively identify risks and work to mitigate
Skill Examples:
Explain and communicate the design / development to the customer Perform and evaluate test results against product specifications Break down complex problems into logical components Estimate effort time and resources required for developing / debugging features / components Perform and evaluate test in the customer or target environment Make quick decisions on technical/project related challenges Manage a team mentor and handle people related issues in team The ability to maintain high motivation levels and positive dynamics in the team. Interface with other teams designers and other parallel practices Set goals for self and team. Provide feedback for team members Create and articulate impactful technical presentations Follow high level of business etiquette in emails and other business communication Drive conference calls with customers and answer customer questions Proactively ask for and offer help Ability to work under pressure determine dependencies risks facilitate planning and handle multiple tasks. Build confidence with customers by meeting the deliverables on time with quality. Estimate effort time and resources required for developing / debugging features / componentsKnowledge Examples:
Functional and technical designing on various ERP/CRM cloud platform features and automations. Thorough knowledge of coding best practices; understanding the limitations of coding Experience using data loading tools. Experience on production deployment and solving deployment errors. Knowledge of Agile Methods - Scrum and Kanban. Experience in integration with external systems using SOAP API REST API etc.Additional Comments:
Role Proficiency: Learn the technology thoroughly and start developing applications (of low effort and complexity) in assigned area of responsibility on ERP/CRM system; under regular supervision of a senior developer Outcomes: Acts under continuous guidance and support to develop test and document applications. Interpret the application/feature/component design to develop the same in accordance with user stories/ specifications as per directions provided Code debug test document and communicate product/component/feature development stages. Adhere to project timelines and communicate effectively over e-mails and conversations Listen and learn how to effectively interact with customers. Learn technology business domain system domain. Measures of Outcomes: Completion of applicable technical/domain certifications Adherence to coding standards set by ERP/CRM Practice. Set goals in NorthStar timely measure the progress and update accordingly. Follow up with rep