A Lead Infrastructure Engineer within the Proxy Service Delivery team will have the following responsibilities

Job responsibilities: 

Client and Stakeholder management including client consultations, communication of expected completion dates and ongoing expectation managementContribute to process management and improvement within the team by updating and creating documentation and runbooks  in line with engineering standardsProvide advanced troubleshooting and support for Proxy issuesCollaborate with other IT & business teams to align proxy solutions with organizational goalsContribute to change management process improvement by building standardized change implementation templatesProvide technical guidance and mentorship to team members

Required qualifications, capabilities and skills: 

7+ years of hands-on experience in installation, migration and decommission suite of Broadcom (erstwhile Bluecoat) devices including Proxy SG, Secure Web Gateway (ISG), Symantec Content Analysis Systems (CAS), SSL Visibility appliances and Symantec Management Center (SMC).Experience with other SaaS based Secure Gateway vendor e.g.  Zscaler, Netskope etcAbility to build, test and deploy proxy-based security solutionsGood understanding of network infrastructure, network security concepts and application layer protocols (http/https) and vulnerability mitigationGood understanding of REST API and container-based deployment models.Understanding of version and revision control practices and procedures.Proficient in use of SEIM tools for investigate purposesScripting skills for automation of a Proxy environment and understanding and comfortable working on shell/python scripts and Ansible playboooks.Expertise of networking fundamentals including Network topology, VLANs, Routing, Switching, Global/Local Load Balancing and Firewalls.

Soft Skills

Self-Starter who can take initiative and has the ability to work independently and collaborativelyOrganized and able to follow JPMC processes designed to minimize risk to the environmentMust have strong communications skills – both written and verbalStrong critical thinking and problem solving skillsStrong work ethic with a results oriented mindsetAbility to collaborate with different roles and different levels across different teams to achieve common goals and ensure end to end project deliveryDemonstrated leadership and collaboration skills in a large enterprise environment Flexible to work off hours and weekends in 24x7 on-call rotation.