Summary:

Responsible for leading assigned employees in the successful completion of assigned tasks, projects, and job duties. Assist in maintaining a safe and healthy aquatic environment for all hotel guests. Oversee daily operations of the Lifeguards in the absence of Security Management. Perform Lifeguard duties when necessary. Provide excellent guest service and handle any emergencies appropriately.

 

Essential Functions and Responsibilities:

Assist with training and developing department staff, as assigned Provide direction to assigned staff and oversee projects assigned to staff Act as a liaison, as necessary, between line staff and departmental leadership to ensure leadership is aware of any challenges with job performance, staffing levels, and/or job tasks Provide outstanding customer service in a timely manner to both guests and fellow employees Maintain supervision of the pool area, ensuring the safety of the pool area and guests Appropriately address any issues, concerns, or guest violations Recognize and respond effectively to all emergencies Enforce all facility rules and regulations Appropriately address any unsafe conditions Maintain a clean and attractive pool environment Conduct monthly in service training Maintain training records and re-certification training Perform other duties as assigned