Location:

1000 South McCaslin Boulevard - Superior, Colorado 80027-9437

Please note that this position is located fully on-site.

Hours: Monday- Friday 6am-2:30pm

There is a Numeric Data Entry Assessment and a Sorting Assessment as part of the onsite interview process.  If a reasonable accommodation is needed, please see below on how to submit a request.

JOB BRIEF (PURPOSE)

Under limited supervision, expertly monitors the progress and successful completion of functions including extraction, batch creation, image capture, item processing, encoding and data entry. Ensures client deposit data is transmitted at specific intervals in accordance with client specifications.  Initiates required communication between necessary parties catalyzing a sense of urgency in ensuring that SLAs are met and that transmissions are accurate and complete. Backs up other functional positions. 

ESSENTIAL JOB FUNCTIONS

Verifies that all transmissions are uploaded successfully in TSO and mailbox without out of balance conditions or return codesMonitors workflow for system issues and slowdownsMonitors transmission, data entry, and other deadlines well in advance of deadlines, with absolute attention to detailProvides documentation on any missed SLAShuts down the RemitTrac system and brings it back up between shiftsCompletes all duties on the transmission logReplaces the rmtd and image DVDs when fullActs as a functional team member supporting production needsOther duties as assigned

MARGINAL OR PERIPHERAL FUNCTIONS

Nightly and weekly SLA summary reporting. Weekly Image Server cleanup. Weekly Database Server cleanup. Other reporting as required.

REQUIRED QUALIFICATIONS

Two to three years lockbox transmission experience, and lockbox production and/or utility experienceSubject matter expert in lockbox transmission functionsRequires the ability to read and follow instructionsEye-hand coordination, manual dexterity and the ability to operate general office equipment is criticalExcellent 10-key skillsPC skills to include proficiency with Word and ExcelExcellent written and verbal skillsConsistently demonstrates the use of Key Values

PREFERRED QUALIFICATIONS

Production data entry experience, thoroughly understands production related functions.

COMPETENCIES/SKILLS

Requires working in a high production, deadline oriented environmentEnsures client deposit data is transmitted at specific intervals in accordance with client specificationsFollows established corporate and department policies and procedures.Meets deadlines, demonstrates adaptability and detail orientation, shows work commitment, and manages stressPrioritizes work, focuses effectivelySeeks and accepts feedback Drives resultsCross-trains.Questions effectivelyProvides specific, timely feedbackConsistently demonstrates the Key Values of Teamwork, Respect, Accountability, Integrity, and Leadership. Technically savvyProlonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 – 10 lbs., occasional lifting of up to 30 lbs.

EQUIPMENT USED/PHYSICAL REQUIREMENTS

PC - Phone - General office equipment - mail carts - tubs

TRAINING REQUIRED

Lockbox training via My Learning Center. RemitTrac. On the job training as necessary.

There is a Numeric Data Entry Assessment and a Sorting Assessment as part of the onsite interview process.  If a reasonable accommodation is needed, please see below on how to submit a request.

COMPENSATION AND BENEFITS

Equal Pay Posting Language

This position is eligible to earn a base hourly rate in the range of $21 to $22 per hour depending on location and job-related factors such as level of experience.

Please click here for a list of benefits for which this position is eligible.

Job Posting Expiration Date: 12/17/2024

KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.

 

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.