Job Description

As The Lead Marketing Concierge, you will be supporting the Marketing Leaders by exploring innovative ways to improve and enhance efficiency and problem-solving, while creating and identifying novel solutions to current issues. 

 

WHY DO TEAM MEMBERS LIKE WORKING FOR US:

Pay rate is $19 per hour, plus commission & bonuses governed by a compensation plan. Lead Marketing Concierges have targeted annual earnings of $85,000 per year, with some Team Members earning substantially more based on their individual performance. HGV Offers Day One Team Member Benefits! Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation Recognition Program and Rewards Team Member Travel Program – enjoy discounted rates at incredible properties around the globe 401(k) program with company match Paid Sick Days Numerous learning and advancement opportunities

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

 

SCHEDULE DETAILS:
Our Lead Marketing Concierge will work a flexible schedule to include weekends and holidays.

 

ADDITIONAL RESPONSIBILITIES INCLUDE:

Cultivates a cohesive, collaborative team environment. Monitors and tracks individual Team Member goals and performance in order to identify areas for opportunity. Provide detailed training on locations (how to draw in and pitch from each specific location/desk). Acts as a mentor and coach for new Team Members in an effort to enhance and support onboarding program. Marketing and sales process, systems training, hotel tour and other areas as needed. Facilitates mentor scheduling with new hire for maximum learning. Will work as a production-based marketing representative fours days a week. Will work one day purely devoted to the above Team Lead duties and one or more other days before/after production shift as needed. Other tasks assigned by the management.