Job Description

As The Lead Greeter OPC, you will be supporting the OPC Leaders by exploring innovative ways to improve and enhance efficiency and problem-solving, while creating and identifying novel solutions to current issues.

Why do Team Members Like Working for us: Competitive wages HGV Offers Day One Team Member Benefits! Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation Recognition Program and Rewards Team Member Travel Program – enjoy discounted rates at incredible properties around the globe 401(k) program with company match Paid Sick Days Numerous learning and advancement opportunities

Our dedication to excellence is recognized and celebrated by some outstanding accolades including a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification.

Schedule Details:

Our Lead Greeter will work a flexible schedule to include weekends and holidays.

Additional Responsibilities Include: Cultivates a cohesive, collaborative team environment. Monitors and tracks individual Team Member goals and performance in order to identify areas for opportunity. Provide detailed training on locations (how to draw in and pitch from each specific location/desk). Acts as a mentor and coach for new Team Members in an effort to enhance and support onboarding program. Marketing and sales process, systems training, hotel tour and other areas as needed. Facilitates mentor scheduling with new hire for maximum learning. Will work as a production-based marketing representative fours days a week. Will work one day purely devoted to the above Team Lead duties and one or more other days before/after production shift as needed. Other tasks assigned by the management.