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Lead Marketplace Ops Analyst Target Plus
About us:
Target is an iconic brand, a Fortune 50 company and one of America’s leading retailers.
Right along with Target’s distinctive retail brand, we are constantly improving and innovating our digital shopping experience. If you excel in fast-changing environments and have a passion for retail and the guest shopping experience, you’ll have success in Target Plus™, Target’s growing online marketplace. Here, you’ll collaborate to create and implement the digital strategies that enrich the online experience for third-party marketplace sellers and guests. Your ideas will support scalable growth and create efficiencies for the Target Plus merchandising and operations teams.
As a Lead Marketplace Operations Analyst, you will contribute to the team that is bringing the best curated assortment of products from third-party sellers on Target.com. Working with stakeholders across the company in Data Analytics, Digital Operations, Digital Product, Finance, Global Supply Chain and Logistics (GSCL), Target.com Guest Services you will solve some of the toughest problems we are facing to enable a world-class marketplaces. This role lends itself well to those who enjoy building relationships, solving complex problems, developing scalable processes, building business cases, and have a deep love for data. A role on this team will help drive your career development through robust problem solving, influencing leaders, establishing new processes, and giving you a deep understanding of marketplace operations.
Primary responsibilities of the Lead Marketplace Operations Analyst are:
Identify and monitor Key Performance Indicators (KPI) in marketplace operations (Buy shipping, Speed to Guest, fulfillment, and carrier/partner performance), and drive processes through the business units to improve performance and metric health.
Collaborate with stakeholders across Marketplace, Digital and the Enterprise to understand operational gaps, develop business cases, recommend changes and influence teams to scale the Marketplace fulfillment functions and capabilities.
Develop and implement new processes using partner & market research, partner feedback, program insights and competitive analysis to drive efficiency to the global Support and Performance and Operations functions; including establishing best practices for process documentation.
Serve as Operations Subject Matter Expert, leading and implementing operational processes for new functions and features on the Marketplace platform.
Lead issue management and resolution for escalations. Ensure stakeholders are informed and aligned on resolution by answering questions, proactively addressing user needs, and recommending changes to business processes.
Support Target Plus initiatives by providing data and analytic insights, including assessment and recommendations, with an emphasis on forward looking projects/questions.
Requirements:
Four-year degree or equivalent experience
2-5+ years of experience in marketplace operations, retail supply chain, process improvement or related field.
Marketplace and/or e-commerce experience
Strong analytical and problem solving skills to pull insights out of data and drive action
Strong communication skills (verbal and written) with the ability to interact with mid to senior level leaders within and outside of the organization
Americans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com.Application deadline is : 01/17/2025