*This is a benefited, full time position generally working Monday-Friday from 7:30am-4:30pm. Start times may vary between 7-8am based on clinic needs. Located at the Shiley Medical Pavilion in Torrey Pines. Travel to other clinics required based on clinic needs. * *Why join Scripps Health?* AWARD-WINNING WORKPLACE: * Made Becker's 150 Top Places to Work for 2024 * Recognized by Newsweek as one of America's Greatest Workplaces for Diversity in 2024 * #5 in Fortune Best Workplaces in Healthcare 2023 * #78 in PEOPLE Companies that Care 2023 * #95 in Fortune 100 Best Companies to Work for 2023 * Nearly a quarter of our employees have been with Scripps Health for over 10 years *Why Mohs Surgery at the Shiley Pavilion?* * Highly engaged in hands-on tasks and patient care, directly assisting the physician with surgery and various procedures * Responsible for and involved with skills such as suture removal and wound care. * Join a dynamic and talented team of top-tier professionals dedicated to making a meaningful impact on the health and well-being of the greater San Diego community. * Enjoy an exceptional work/life balance that allows you to thrive both personally and professionally in one of California's most beautiful regions. *Your job duties:* ** * All Medical Assistant duties * Addressing patient concerns * Assisting with implementing Scripps initiatives and changes within department * Serve as the initial point of contact for resolving conflicts and addressing issues * Demonstrate initiative and effectively prioritize the needs of the department * Responsible for providing technical support to Medical Assistant staff in a clinic site or physician module: * o training o assurance of consistency and standardization of procedures o management of day-to-day staff coverage arrangements to ensure excellent patient care o staff performance management o serve as a mentor to staff * Primarily responsible for Mohs department, but also responsible for covering multiple positions and departments as needed * Mentoring new and existing staff on clinical processes and procedures * Responsible for review of new and existing staff documentation and completion of monthly audits * Practice within the scope of a Medical Assistant and contribute to the team as necessary to ensure quality patient care *Required Education/Experience/Specialized Skills:* * Certified Medical Assistant or Military Corpsman, plus two years applicable clinical experience. * Requires excellent skills in communication, problem-solving, team development, planning and follow-through. * Ability to exercise the authority and responsibility for assigned services based on the scope of the organization and complexity of patient care. * Conflict resolution and problem solving and planning *Required Certification/Registration:* * Completion of a formal Medical Assistant program or Military Corpsman program pursuant to the Division of Allied Health Professions * American Heart Association Healthcare Provider BLS *Preferred: * * **1 year of experience in a lead or comparable leadership role * 2-3 years of experience as a Medical Assistant, preferably with surgical or Mohs/dermatology experience in an outpatient setting **Job:** **Clinical Support* **Organization:** **Scripps Clinic* **Title:** *Lead Medical Assistant - Mohs Surgery - Shiley Pavilion* **Location:** *Central San Diego County-LA JOLLA-SCRIPPS CLINIC INTEGRATIVE MEDICINE* **Requisition ID:** *242007680*