Work whereevery momentmattersEvery day almost Hartford HealthCare employees come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkRushford Center one of Connecticutrsquos leading providers of addiction and mental health services is nationally recognized for delivering outstanding prevention treatment and recovery programs We offer a wide range of programs including Acute Care and Evaluation Residential Addiction Treatment Individual Group Family Therapy Intensive Outpatient programs and Community Support Programs Through the passion of our specialists we continue to treat every patient with care compassion and respect while providing affordable and accessible servicesJob SummaryThe Lead Medical Navigator works in coordination with interdisciplinary teams to maintain efficient patient flow and quality of care The role assumes staffing and leadership responsibilities in support of nursing managementAll employees in this position are considered lsquoEssential Employeesrsquo and may be required to provide mandated shift coverage for programming needsJob ResponsibilitiesProcess and transition clients through admissions including completion of all required documentation Meet with clientrsquos family to obtain information related to clientrsquos history as it pertains to admissionCoordinate with all admissions related staff to expedite the clientsrsquo admissions process across Utilization Review Nursing Admission Specialists and other related departmentsObtain urine toxicology screens take client vitals and report abnormal valuestrends to staff nurse Complete safety checks throughout the clients stayOrient clients to the rules and expectations for clients at Rushford Provide basic counseling to help decrease the client anxiety and assure continuity of careManage clientsrsquo discharge by ensuring all property is returned forms are signed and documentation is completeRun educationalnon clinical groupsMaintain supplies by managing inventory and ordering as needed Complete audits as neededServe as a liaison between Rushford and outside contracting services providing prompt service for all requestsAssist in the coordination of programming which may include but is not limited to staff scheduling scheduling clinical activities program development and staff educationAssumes other leadership responsibilities and initiatives as directed by manager including but not limited to assisting in the hiring process for new staff supporting expansion of initiatives regulatory compliance audits supporting standard work development and conducting staff education and trainingWork whereevery momentmattersEvery day almost Hartford HealthCare employees come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkRushford Center one of Connecticutrsquos leading providers of addiction and mental health services is nationally recognized for delivering outstanding prevention treatment and recovery programs We offer a wide range of programs including Acute Care and Evaluation Residential Addiction Treatment Individual Group Family Therapy Intensive Outpatient programs and Community Support Programs Through the passion of our specialists we continue to treat every patient with care compassion and respect while providing affordable and accessible servicesJob SummaryThe Lead Medical Navigator works in coordination with interdisciplinary teams to maintain efficient patient flow and quality of care The role assumes staffing and leadership responsibilities in support of nursing managementAll employees in this position are considered lsquoEssential Employeesrsquo and may be required to provide mandated shift coverage for programming needsJob ResponsibilitiesProcess and transition clients through admissions including completion of all required documentation Meet with clientrsquos family to obtain information related to clientrsquos history as it pertains to admissionCoordinate with all admissions related staff to expedite the clientsrsquo admissions process across Utilization Review Nursing Admission Specialists and other related departmentsObtain urine toxicology screens take client vitals and report abnormal valuestrends to staff nurse Complete safety checks throughout the clients stayOrient clients to the rules and expectations for clients at Rushford Provide basic counseling to help decrease the client anxiety and assure continuity of careManage clientsrsquo discharge by ensuring all property is returned forms are signed and documentation is completeRun educationalnon clinical groupsMaintain supplies by managing inventory and ordering as needed Complete audits as neededServe as a liaison between Rushford and outside contracting services providing prompt service for all requestsAssist in the coordination of programming which may include but is not limited to staff scheduling scheduling clinical activities program development and staff educationAssumes other leadership responsibilities and initiatives as directed by manager including but not limited to assisting in the hiring process for new staff supporting expansion of initiatives regulatory compliance audits supporting standard work development and conducting staff education and trainingHigh School graduate or equivalentDiploma from an accredited Medical Assistant program or Associatersquos Degree in related field of substance abuse andor mental health is preferredDiplomaCertificate from an accredited Medical Assistant program OR an active CT CNA or EMT Certification OR direct medical patient care experience as outlined belowIn lieu of diploma or certificate requirement at least one year of direct medical patient care may be consideredldquoDirect patient care experiencerdquo is defined as medical direct patient care experience which includes but is not limited to vital signs point of care testing phlebotomy lab processing facilitating patient flow etcPrevious experience in drug alcohol treatment or disease concept of addiction preferredPrevious experience with mental health andor psychiatric population preferredFamiliarity with Alcoholics or Narcotics Anonymous Step Program is preferredObtain CPR certification within six months of employmentAED Training within six months of employmentAll required credentials to be maintained throughout employmentCertified Nursing Assistant Emergency Medical Technician Basic or Certified Medical Assistant preferredOne year of keyboarding and computer skills with working knowledge of Microsoft Office productsDemonstrated organizational and multi tasking skillsGood interpersonalwritten communication skillsAbility to perform duties with minimal directionCustomer Service and detail orientedAble to function as a member of a teamModel quality client customer services by demonstrating a willingness to serve all customers at all times maintain an awareness of patient needs and utilize the initiative to respond to those needs within skill level utilizes tact discretion and compassion in dealing with other members of the team to ensure quality patient careDemonstrate willingness for self improvement by collaborating with leadership to identify learning needs reflective of the organization and of the individual and seek instruction from appropriate resourcesAs a Hartford HealthCare entity Rushford provides eligible employees with an extensive benefits package consisting ofMedical and dental benefitsk plan with employer matchGenerous paid time off with accrual starting on the date of hire including six paid holidaysAdditional voluntary benefits as well as employee discount programs With locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour momentHigh School graduate or equivalentDiploma from an accredited Medical Assistant program or Associatersquos Degree in related field of substance abuse andor mental health is preferredDiplomaCertificate from an accredited Medical Assistant program OR an active CT CNA or EMT Certification OR direct medical patient care experience as outlined belowIn lieu of diploma or certificate requirement at least one year of direct medical patient care may be consideredldquoDirect patient care experiencerdquo is defined as medical direct patient care experience which includes but is not limited to vital signs point of care testing phlebotomy lab processing facilitating patient flow etcPrevious experience in drug alcohol treatment or disease concept of addiction preferredPrevious experience with mental health andor psychiatric population preferredFamiliarity with Alcoholics or Narcotics Anonymous Step Program is preferredObtain CPR certification within six months of employmentAED Training within six months of employmentAll required credentials to be maintained throughout employmentCertified Nursing Assistant Emergency Medical Technician Basic or Certified Medical Assistant preferredOne year of keyboarding and computer skills with working knowledge of Microsoft Office productsDemonstrated organizational and multi tasking skillsGood interpersonalwritten communication skillsAbility to perform duties with minimal directionCustomer Service and detail orientedAble to function as a member of a teamModel quality client customer services by demonstrating a willingness to serve all customers at all times maintain an awareness of patient needs and utilize the initiative to respond to those needs within skill level utilizes tact discretion and compassion in dealing with other members of the team to ensure quality patient careDemonstrate willingness for self improvement by collaborating with leadership to identify learning needs reflective of the organization and of the individual and seek instruction from appropriate resourcesAs a Hartford HealthCare entity Rushford provides eligible employees with an extensive benefits package consisting ofMedical and dental benefitsk plan with employer matchGenerous paid time off with accrual starting on the date of hire including six paid holidaysAdditional voluntary benefits as well as employee discount programs With locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour moment