**Position Summary** As a member of the professional staff, contributes general knowledge and skill in a discipline area (e.g., Accounting, Finance, Human Resources, Information Resources, Operations Planning & Support, Sales & Marketing) to support team and/or department objectives. Generally, works under limited supervision, but within established guidelines, producing and analyzing more complex business information to assist in the decision-making process. **Job Summary** Analyzes, designs, and develops technical solutions (interfaces, performance tuning, utilities or diagnostics) to technical and business problems. Provides level 2 and 3 technical support. Provides training to level 1 technicians. Develops solutions for internal and PMO sponsored projects. Performs capacity planning to predict usage trends for upcoming hardware/software needs. Makes recommendations to management for systems and supporting infrastructure purchases. Participates in assigned projects. Manage a team of Senior Systems Engineers. Coordinates and evaluates data circuit orders and reviews monthly billing for discrepancies. **Expected Contributions** · Manage a team of Network Architects with day-to-day and long-term tasks. · Juniper experience strongly preferred. · Set priorities and goals for the team and individuals. · Provide constructive feedback to team members. · Provides Level II and Level III technical support and administration for network-based operating systems such as Cisco IOS, Juniper Junos, F5 load balancer, and Infoblox NIOS (8+ years of experience). · Provides Level II and Level III technical support and administration for Routing and Switching (8+ years of experience). · Provides Level II and Level III technical support and administration for network load balancing (8+ years of experience). · Provides Level II and Level III technical support and administration for DNS and DHCP (8+ years of experience). · Develop, define and create best practices processes for Network infrastructure, Data Circuit technologies and Wan design. · Participate in a regular on-call rotation to provide 24/7 support. · Works with all IT teams to develop solutions and provide knowledge domain expertise. · Designs and administers security practices to meet various regulatory and policy requirements. · Acts as subject matter expert for all Network. · Acts as subject matter expert for all Load balancer related activities. · Acts as subject matter expert for all DNS and DHCP related activities. · Acts as subject matter expert for all Wireless, Circuit, and Wan designs. · Resolve customer incidents and problems rapidly. · Lead advanced troubleshooting efforts. · Coordinate & participate service/support needs with vendors, technical support, application support, infrastructure support. · Follow best practices for supported technology. · Test and deploy security patches to identity systems to help maintain PCI, SOX and other regulatory compliance requirements. · Develop documentation and train Level I technicians. · Works within MVW change and release policies when implementing changes. · Maintains, analyzes and troubleshoots the various and compute infrastructure to ensure all services optimally structured to provide defined service levels for: - Uptime - Stability - Performance - Quality · Performs capacity planning and makes recommendations to ensure these optimum levels are achieved and sustained, and consistently improved. · Troubleshoots advanced problems within all areas of IT. · Participates on projects requiring Networking solutions. · Develop automation scripts and custom scripts for support, monitoring and metrics gathering. · Assess risks and recommended enhancements or alternatives. · Open, track and report on data circuit outages. · Develop relationships with circuit providers for escalation paths. · Asist with circuit orders and monthly billing reviews. · Other duties as assigned. **Candidate Profile** **Education** · BA/B S technology or related degree or equivalent technical certification and experience **Related Work Experience** · 8+ years’ work experience in a similar network engineering position · 8+ years’ work experience in technical troubleshooting · Prior management of a technical team · Cisco and/or Juniper certifications strongly preferred **Skills and Attributes** · Technical Infrastructure · Technical Specialization Technical Integration Customer Service Orientation · Global Orientation · Project Management · Analytical Ability · Problem Definition and Resolution · Creativity · Communications (Listening, Persuasiveness, Oral, Written) Leadership (Impact, Involvement, Change Management) · People (Team Orientation, Judgment, Interpersonal Relations, Results/Goal Orientation, Resiliency/Adaptability) _\#imvwcorp_ _\#LI-JC1_ Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture