Lead Operations Mgr., Construction Project Support Job ID 186998 Posted 10-Oct-2024 Service line GWS Segment Role type Full-time Areas of Interest Construction, Project Management Location(s) Columbus - Ohio - United States of America, Dallas - Texas - United States of America, Kansas City - Kansas - United States of America, Kansas City - Missouri - United States of America, Phoenix - Arizona - United States of America **About the Role:** As a CBRE Lead Operations Manager, you will be responsible for overseeing a team responsible for planning, managing, and advising business operations for a large region or high-profile client. This job is part of the Operations Management job function. They are responsible for coordinating staff functions and operations that support project management execution and the organization’s goals and strategies. **What You’ll Do:** Provide formal supervision to employees. Supervise the training and development of staff. Conduct performance evaluations and coaching. Coordinate the recruiting and hiring of new employees. Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department target dates. Mentor and coach as needed. Evaluate reports for operational metrics and improve financial performance. Verify all clients and team follow compliance with company policy, business and professional licensing, real estate law, and state, and federal guidelines. Lead team in operational excellence to support construction project execution throughout project lifecycle, from initiation and due diligence, through construction and closeout. This includes all financial transactions and documentation related to each project. Identify the approach to data clean-up when issues are identified. Partner with national teams and departments to identify and implement organizational “standard processes.” Develop and implement training programs, business processes, and system training programs. Approve all communications of policies, procedures, and initiatives prior to distribution. Identify and solve technical and operational problems of complexity. Understand and recognize the broader impact across the department. Improve and change existing methods, processes, and standards within the job field. **What You’ll Need:** + Bachelor's Degree preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. + Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred. + Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems. + Leadership skills to empower the team to achieve broad operational targets with impacts on own job field, multiple job subject areas, and department. + In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. + Extensive organizational skills and a sophisticated inquisitive mentality. **Why CBRE?** + When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact! Our collaborative environment is built on our shared values — respect, integrity, service, and excellence — and we value the varied perspectives, backgrounds, and skills s of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential! **Disclaimers** + Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. **Equal Employment Opportunity:** CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). **NOTE:** Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter. CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions) CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)