About this role:

Wells Fargo is seeking a Lead Operations Processor

In this role, you will:

Support management in the day-to-day supervision of less experienced team providing guidance, and resolution to issues contributing to overall effectiveness of teamProvide feedback and present ideas for improving or implementing processes and tools within Operations groupPerform or guide others on complex escalated issues that require planning, evaluation, and interpretationPrioritize work and provide daily work leadership and mentorship to teamProvide training and technical guidance to less experienced staffLead or contribute to implementation of new or revised processes and procedures that require coordination among operation teamsCollaborate and consult with peers, colleagues, and managers to resolve issues and achieve goalsInteract with internal customersReceive direction from leadersExercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirementsServe as a resource to other departments on transaction structure, documentation, and company policies

Required Qualifications:

6+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Job Expectations:

Complete implementation requests on a wide array of product and service offerings.Review new and existing wire service requests and execute data entry of those services within databases and applications.Update and/or create account information that impacts pricing, revenue, and other financial reporting.Analyze and implement exception and complex requests.Respond to queries from business partners related to implementation.Perform routine administrative, system related, and customer support tasks.Collaborate with team, peers, manager on procedures.Partner with manager on walkthroughs with business partners.Follow established policies, procedures, and regulatory requirements.Adhere to the productivity and quality standards established by the department.Follow steps and procedures to ensure the appropriate risk controls are met.Review, validate and verify input from workable reports that impact correspondent transactions and processing rules.Review and validate input from reports for bulk updates and projects from various business partners.Perform Quality Control on complex implementations.Train/coach new hires and less experienced peers on wire services processes.Coordinate and assign incoming implementation requests to team members.Monitor queues to ensure no latency or bottleneck.Review, validate and verify input from workable reports that impact correspondent pay-through, Dodd Frank eligible transactions and processing rules.Subject matter expertise on moderate to complex inquiries.Coordinate special handling assignments.Review and verify implementations executed by peers.

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.