HOW WE CARE FOR YOU:

At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.

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Paid Time Off & Holidays

Benefits Effective Date of Hire

Employee Referral Program

Employee Assistance Program

Same Day Pay through Daily Pay

Pension Plan

Retirement Plan

Employee Discounts

SUMMARY
The Lead Optician is responsible in overseeing and mentoring optical staff. A Lead Optician also assists patients in the selection, ordering, verifying and dispensing of eyeglasses and in order to best fit their vision and comfort needs, while maintaining current knowledge of products available. This position serves as a link between the Ophthalmologists and Optometrists and optical labs in interpreting prescriptions and visual needs; performs eyeglass repairs and adjustments; is responsible for billing of purchased materials accurately and efficiently; and is also responsible for ordering supplies, stocking materials, and financial reconciling for cost of goods. The Lead Optician is also responsible for providing direction, observing, coaching, and motivating staff to achieve objectives and provide excellent patient care, while leading by example.

STATUS: Full Time
LOCATION: Reed Eye- Irondequoit
DEPARTMENT: Ophthalmology
SCHEDULE: Monday-Friday, Days

ATTRIBUTES

Current and valid New York State Ophthalmic Dispenser License required

Approved two-year associate degree program in ophthalmic dispensing required; OR completion of an approved two-year on-the-job training program under the supervision of a licensed ophthalmic dispenser, physician, or optometrist

Demonstrated communication/analytical/operational skills including, but not limited to: (1) Current knowledge of trends, services, and products in the optical industry (2) Sufficient technical knowledge/skills in optical software (3) Flexibility to seek and incorporate input from others

At least two years of related optical experience required
 

RESPONSIBILITIES

Inform and educate patients of available frame styles, lens designs, other options, etc. and assists patients with selection of eyewear best suited for their lifestyle, prescription and personal needs. Repair eyewear when necessary.

Analyze prescriptions and interpret them accurately; take interpupillary distance and fitting measurements for correct fit of eyewear. Complete and process patient orders to be filled by optical laboratories.

Ability to accurately record patient and order data in computer system. Complete customer billing/service records. Includes; running unapplied report and pull report. Resolve outstanding accounts, adding appropriate notes in the EMR.

Monitor current pricing structure, maintain productivity and profit margins.

Organize and submit proper billing of optical patient charges, reconciling of monthly optical billing statements for credits and charges from vendors. Research and correct billing problems.
• Partner with clinic staff, troubleshooting patient eyewear when necessary; take action to maintain a high level of patient satisfaction.

Monitor inventory budget and manage the purchase of all optical inventory, equipment, and supplies.

Flexibility to travel to various optical locations as needed.

Participate in the interviewing, selection, orientation, and training process, maintain staff training and coaching file documentation; provide input for staff performance evaluations.

Engage in the planning process (including budget forecasting), implementing strategies; follow up, accountability with completion of objectives and more as provided by leadership.

EDUCATION:

LICENSES / CERTIFICATIONS: 

PHYSICAL REQUIREMENTS:

M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$25.00 - $33.00

CITY:

Rochester

POSTAL CODE:

14621

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer.
Minority/Female/Disability/Veterans by a prospective employee and/or employee’s Physician or delegate will be considered for accommodations.