Job Function: 01. Performs accurate patient registration for outpatient laboratory specimens. Patient Processing Orders tests accurately for patients as requested. Picks up specimens from various locations as required. Organizes work to maintain efficient workflow for the section. Meets acceptable turnaround time and productivity standard for section. Recognizes processing errors/discrepancies or problems and notifies appropriate personnel. Resolves processing errors, discrepancies, inquiries or problems. Job Function: 02. Patient Processing Orders tests accurately for patients as requested. Processes patients in an efficient, organized informative manner. Organizes work to maintain efficient workflow for the department. Meets acceptable turnaround time and productivity standard for section. Recognizes processing errors/discrepancies or problems and notifies appropriate personnel. Resolves processing errors, discrepancies, inquiries or problems. Verifies patient information using two forms of identification. Demonstrates appropriate interaction with patients according to their specific needs. Provides appropriate information and/or instructions to patient. Job Function: 03. Specimen processing Evaluates specimens and test orders for acceptability and determines rejections according to established guidelines. Labels aliquots samples as required, and obtains/distributes to proper department. Prepares specimens for analysis according to established procedures for each specimen type. Stores specimens properly within the lab for future testing as required. Processes all specimens before leaving at end of shift. Job Function: 04. Computer Usage. Demonstrates proficiency in the use of the hospital and laboratory information systems and their applications to all aspects of the job related functions. (Test requesting, canceling, results retrieval, etc.)Utilizes LIS to review workload, assuring proper collection, completion and reporting of tests ordered. Recognizes and resolves computer problems Job Function: 05. Instruments/ Equipment Operation and Maintenance Operates all instruments/ equipment according to accepted written procedures. Recognizes and identifies instruments/ equipment problems. Resolves instruments/ equipment problems or contacts appropriate technical service. Documents all refrigerator temperatures and corrective action if not within specified range. Maintains a clean, neat and orderly workplace including general laboratory equipment (centrifuges, copiers, printers, fax machines, refrigerators). Job Function: 06. Inventory Management Reviews quantities and expiration dates of all supplies. Monitors inventory of all supplies on a regular basis. Stores supplies received. Maintains a clean and orderly storeroom. Orders supplies as needed. Job Function: 07. Personnel Training Maintains records of competency assessments completed by each staff member. Provides for remedial training as necessary. Oversees training for new employees, students or others as required by the department. Evaluates current phlebotomy skills of new staff. Job Function: 08. Daily Operation Oversight, Assists with compliance with regulatory guidelines including CAP and CLIA. Assists with updating and review of procedure manuals. Coordinates daily workflow. Monitors turnaround time and prioritization of workload and identifies opportunities to enhance TAT standards. Ensures adequate staffing for the area including reassigning staff and monitoring staff schedules. Maintain harmony in the group and distributes workload equitably. Communicates, listens and delegates effectively ensuring that the department goals are met. Acts as a technical resource for personnel and facilitates problem solving. Monitors pending and tracking logs. Participates in the performance evaluation process. Promotes teamwork. Is flexible and open to change. Resolves customer complaints and escalate if needed. Job Function: 09. Safety and Laboratory/ Hospital Policies Practices Standard Precautions. Demonstrates knowledge of and practices department safety procedures in accordance with policies and other regulatory agencies. Works weekdays, weekends and holidays as scheduled. Maintains and is responsible for the accurate recording of hours by utilizing the automated swipe card system. Adheres to policies on vacation and holiday time, inclement weather, lunch and break times, and overtime. Conducts personal business on own time and limits socializing so that the workflow of department is not disrupted. Adheres to laboratory uniform / dress policy. Provides supervisory coverage as designated or when needed in the absence of the supervisor. Attends meetings and participates in continuing education. Minimum Education: + High School Diploma/ GED equivalent required + AS Degree Preferred Experience: + 1-3 years of specimen processing experience ABOUT US At Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include: + Morristown Medical Center, Morristown, NJ + Overlook Medical Center, Summit, NJ + Newton Medical Center, Newton, NJ + Chilton Medical Center, Pompton Plains, NJ + Hackettstown Medical Center, Hackettstown, NJ + Goryeb Children's Hospital, Morristown, NJ + CentraState Healthcare System, Freehold, NJ + Atlantic Home Care and Hospice + Atlantic Mobile Health + Atlantic Rehabilitation We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. Atlantic Accountable Care Organization is one of the largest ACOs in the nation, and we are a member of AllSpire Health Partners. We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades: + 100 Best Companies to Work For ® and FORTUNE® magazine for 15 years + Best Places to Work in Healthcare - Modern Healthcare + 150 Top Places to work in Healthcare - Becker's Healthcare + 100 Accountable Care Organizations to Know - Becker's Hospital Review + Best Employers for Workers over 50 - AARP + Gold-Level "Well Workplace": Wellness Council of America (WELCOA) + One of the 100 Best Workplaces for “Millennials” Great Place to Work® and FORTUNE® magazine + One of the 20 Best Workplaces in Health Care: Great Place to Work® and FORTUNE® magazine + Official Health Care Partner of the New York Jets + NJ Sustainable Business Morristown Medical Center is a nationally-recognized leader in cardiology and heart surgery, orthopedics, gynecology, geriatrics, gastroenterology and GI surgery, pulmonology and lung surgery, and urology. We are the only hospital in New Jersey named one of America's '50 Best Hospitals' for six consecutive years by Healthgrades and one of the World's Best Hospitals by Newsweek. We were included on Becker's Healthcare 2020 list of "100 Great Hospitals in America". In addition, Leapfrog recognized us with an "A" hospital safety grade - its highest - twelve consecutive times, and the Centers for Medicare and Medicaid Services awarded us again with its highest five-start rating in 2020. Morristown Medical Center is a Magnet Hospital for Excellence in Nursing Service, the highest level of recognition achievable from the American Nurses Credentialing Center for facilities that provide acute care services. Our nonprofit hospital was also designated a Level I Regional Trauma Center by the American College of Surgeons and a Level II by the State of NJ. EEO STATEMENT Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.