**Description** **Introduction** Do you want to be appreciated daily? Our nurses are celebrated for being on the front line, empathetic for patients. At HCA Houston Healthcare Kingwood our nurses set us apart from any other healthcare provider. We are seeking a(an) Lead PBX Operator to join our healthcare family. **Benefits** HCA Houston Healthcare Kingwood, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: + Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. + Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. + Free counseling services and resources for emotional, physical and financial wellbeing + 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance. + Referral services for child, elder and pet care, home and auto repair, event planning and more + Consumer discounts through Abenity and Consumer Discounts + Retirement readiness, rollover assistance services and preferred banking partnerships + Education assistance (tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) + Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards) **_Note: Eligibility for benefits may vary by location._** At HCA Houston Healthcare Kingwood, our nurses play a vital part. We know that every nurse’s path and purpose is unique. Do you want to create your own personal career path in nursing? HCA Healthcare is your career destination! Our scale makes it possible for nurses to create the career path that fits their life – for life – and empowers their passion for patient care. Apply today for our PBX Operator opportunity. **Job Summary and Qualifications** Under the general supervision of the Director, Lead PBX Operators monitor telephone console and process incoming and in-house calls in a quick and professional manner. Assists patients and visitors with information and directions to specific areas in the hospital; responds quickly and effectively to all emergency codes using proper hospital procedures, and maintains a professional level of work performance and image for the hospital. **This evening position is from 3:00pm-11:00pm** **What You Will Do in Your Role:** + You will answer all incoming & inter-hospital calls within 30 seconds and page over Public Address system. + You will respond to all emergency codes within 5 seconds and proceeds with appropriate procedures. + You will assist security by monitoring devices and paging/ calling on SpectraLink phones. + You will assist and direct all visitors or patients to their specific areas within the hospital. **What qualifications you will need:** + High school or equivalent + **2 years PBX experience or multi-line telephone experience required for this Lead role** As a **full-service, 420+ bed acute care hospital** , HCA Houston Healthcare Kingwood (https://careers.hcahealthcare.com/pages/hca-houston-healthcare-kingwood) has provided the northeast Houston community with high-quality, cost-effective healthcare for over 25 years. We are dedicated to providing comprehensive, quality care, close to home. Our Women’s Center offers high-risk OB care, a **Level III NICU** , and pediatric services. We have an advanced Brain & Spine Center, which includes a DNV Comprehensive Stroke Center and the Sleep Center of Excellence. Our Orthopedic Center offers total joint replacement surgery using advanced technology. Other services include innovative and customized cardiovascular services, including open heart and vascular surgery and state-of-the-art imaging and endoscopy services for more accurate diagnosis and treatment plans. We are also a **Certified Level I Stroke Center and an Accredited Chest Pain Center.** We are members of HCA Houston Healthcare, the most comprehensive family of hospitals in the region and part of the leading provider of healthcare in the country, HCA Healthcare. Together we are stronger, smarter and more accessible in providing the patient-centered care you need close to home. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder Join a family that cares about every stage in your career! We are interviewing candidates for our PBX Operator opening. **Apply today and a member of our Talent Acquisition team will reach out.** We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.