The Lead Retail Pharmacist accepts the responsibility and accountability for the accurate control of and appropriate dispensing of all prescription and non-prescription medications, as required by the Iowa Board of Pharmacy. Ensures appropriate counseling of patients regarding their medications. Supervises the day-to-day operations of the pharmacy. Leads colleagues in standards of quality of care, inventory control, and intra and interdepartmental communications.
Assists with selecting, developing, and maintaining a team of competent staff. Holds self and team accountable for achieving the highest level of quality of care, customer service, and employee satisfaction, and recognizes the contribution for desired results. Driven to meet and exceed customer expectations.
Under the general direction of the Retail Pharmacy Supervisor, plans, organizes and manages retail pharmacists, pharmacy technicians and other support personnel. Serves as a leadership resource for those working in the retail pharmacy. Assumes a proactive role in improving quality.
Patients served range in age from newborns to geriatrics. Customers include departmental employees, peers, physicians and their office staff, vendors, patients, families, visitors, etc.
MISSION STATEMENT AND CORE VALUES
Mission Statement: We, MercyOne Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
Core Values:
Reverence: We honor the sacredness and dignity of every person.Commitment to Those who are Poor: We stand with and serve those who are poor, especially those most vulnerable.Safety: We embrace a culture that prevents harm and nurtures a healing, safe environment for all.Justice: We foster right relationships to promote the common good, including sustainability of Earth.Stewardship: We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care.Integrity: We are faithful to those we say we are.MINIMUM QUALIFICATIONSEducation:
Completion of the requirements for a B.S. or Pharm.D. in Pharmacy at an accredited college of pharmacy is required.
Child and Dependent Adult Abuse Mandatory Reporter Training is required within 6 months of hire and every 3 years thereafter.
Licensure:
Must be a Registered Pharmacist in the State of Iowa in good standing or eligible for registration.
Maintains licensure in additional states as required based on contracted facilities outside of Iowa.
Additional Functions:
Registers with Iowa Board of Pharmacy as PIC and assures all aspects of that responsibility are followed.
Experience:
Previous leadership experience is preferred.
Previous practical experience and/or certification in areas related to practice site are preferred.
Special Skills and Competencies:
Supervisory and planning abilities.
Excellent written and oral communication skills.
Self-motivated, detail-oriented individual able to work with minimum supervision.
Preferred certification in Immunization Administration.
Organizational Skills
Maintains a professional, collaborative work environment so as to foster a positive public image for MercyOne Dubuque Medical Center.
Knows and adheres to all laws and regulations pertaining to patient health, safety and medical information (i.e. HIPAA, Stark, etc.)
Keep current in area of expertise and assures that standards and practices reflect best practice within area of expertise.
Must have proven time management skills with the ability to prioritize and organize work/projects in a fast-paced working environment so that all tasks are completed on time and accurately.
Must have excellent written and verbal communication skills with the ability to relate to people across all levels & diverse backgrounds; ability to handle interactions with discretion, tact & courtesy.
Serve as a role model to encourage a commitment to customer service.
Must be a strong relationship developer, consultant and demonstrate the ability to deal successfully with inherent ambiguities and complexities of a multi-site organization.
Must be flexible and demonstrate a great tolerance for change with ability to manage self and others through change.
Must display strong negotiating, consensus building and facilitation skills and be comfortable in a team-oriented hands-on environment.
Ability to analyze data using statistical methods.
Must be able to gather information and complete analysis then document findings and recommendations.
Demonstrated business acumen.
Must have an aptitude for learning quickly, acting maturely and ethically.
Must have ability to think creatively and analytically.
Ability to demonstrate initiative.
High degree of professionalism.
Ability to handle confidential information in a sensitive manner.
Demonstrated leadership skills and ability to implement processes and procedures.
AMOUNT OF DIRECT BUDGETARY RESPONSIBILTIES: Direct budgetary input, responsibility, and accountability.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.