The Laboratory at UPMC Williamsport is seeking to hire a Lead Phlebotomist! Under the direction of the area supervisor, ensure that the daily activities of the department are completely accurately and on time. Maintain a safe and professional environment for clients and employees. Perform specimen collection and processing duties following established policies and procedures. Act as a coach, mentor, instructor, and resource person for new employees. Works in conjunction with and under the supervision of the medical technologists at times.

Shift: 6:30AM – 3PM 

Responsibilities:

Reads, understands and complies with organizational and departmental policies, procedures and protocols. Collects specimens in a timely manner and according to established procedures. Follows positive patient ID policy to accurately collect and label specimens. Communicates appropriately with clients, patients, and coworkers. Remains polite and courteous at all times. Communicates all unresolved problems immediately to supervisor. Calls clients to confirm handwritten orders, obtains accurate billing information, dx codes, UPIN information, etc. when needed Participates on teams and special projects. Performs other duties as assigned. Performs basic clerical duties, i.e. filing, faxing, preparing mail, data entry, etc. Delegates phlebotomy priorities and other non-urgent tasks to staff as needed Keeps work area clean and neat. This includes waste disposal, stocking of supplies, management of lab coat cleaning. Interacts with all customers, internal and external, courteously and professionally; answers the phone and responds to telephone inquiries in a timely manner. Trains, mentors, and orients new employees as assigned. Completes all required documentation and statistical logs as required. Processes and/or packages specimens according to testing specifications. Investigates problems and documents occurrences appropriately in a timely manner Assists and works with staff to ensure compliance with dress codes, policies and safety regulations. Immediately reports any violations to supervisor.