Who We Are: 

Cimpress Technology develops cutting-edge, best-in-world software that our mass customization businesses use to create personalized products for over 17 million global customers. Our Mass Customization Platform (MCP) is comprised of modular, multi-tenant services. Our businesses can choose the solutions that work for them or assemble any custom combination they need. This makes it easier and faster to do things like introduce new products, reach customers, and track orders. And this kind of innovation keeps customers coming back. Just last year, Cimpress generated $2.88B in revenue through customized print products, signage, apparel, packaging and more.

 

We encourage all roles, our engineers, product managers, and designers, to think like an owner – to continue to act small as we grow. Every team defines their own roadmaps and uses the programming languages and technologies that suit them best. This helps us have a big impact at the enterprise level while still feeling small and nimble.

 

We have an exciting opportunity in the Access domain of our mass customization platform. We provide the front door to the Mass Customization Platform and Cimpress customers. From secure identity management and authentication services to comprehensive tenancy and authorization solutions, Access gets businesses onboarded, allows users in, guards against unwanted players, and enables our customers in utilizing the capabilities of the MCP.

 

What You Will Do:  

 

Collaborate with product & development teams to identify areas of opportunity and drive value for our customers by using multiple data sources and analytical techniques. Collaborate with developers and data engineers in building stable consumable data products. Act as a data and insights consultant throughout the product development lifecycle in areas such as product discovery, solution design, and release. Help product teams in reporting and monitoring of their metrics. Partner with business stakeholders to understand their questions, translate it into key metrics and enable self-service decisioning through building dashboards. Analyse data from various sources to generate comprehensive reports identifying performance trends and improvement opportunities. Through ad-hoc questions, identify trends and drivers, perform exploratory data analyses and present views that will provide visibility into our performance. Deliver high-quality analytics solutions and foster a culture of continuous learning and improvement. Collaborating in a fast paced, agile environment that focuses on delivering customer value early and often.

Your Qualifications:  

 

6-9 years of experience in analytics, preferably in an e-commerce environment. Bachelor's degree in either Business, Mathematics, Statistics, Computer Science, Engineering, Economics, or a related field from a reputable university. Expert technical skills in SQL (Snowflake) and visualization tools (Domo/Looker/Power BI/ Tableau). Good understanding of exploratory analysis and statistical techniques and skilled in finding important patterns and trends in the data; Strong problem-solving skills (ability to translate a business ask into a very concrete question and then breakdown it down into important analysis). Good communication skills (able to articulate your point clearly based on your audience) Good organizational skills, good attention to detail and consistent record of effectively delivering on projects supporting multiple business partners to make decisions. Experience with programming languages (e.g., Python, R) is a plus. Experience with any web-analytics and product analytics tools is a plus. Experience in User Research is a plus.

 

Why You'll Love Working Here: 

Being at Cimpress means that you don’t see work as just a building, a desk, or a manufacturing floor. You see it as a chance to take a step forward in your career journey – and your life. We strive to give you everything you need to learn, grow, and succeed. Through innovation, collaboration, and perpetual exposure to what’s next, we’re always pushing boundaries and broadening our horizons. We embrace the chance to operate outside of our comfort zone to discover what we’re capable of. Some might call that a challenge; we just call it another great day at work. 

 

Remote First-Culture: 

In 2020, Cimpress adopted a Remote-First operating model and culture. We heard from our team members that having the freedom, autonomy, and trust in each other to work from home and the ability to operate when they are most productive, empowers everyone to be their best and most brilliant self. Cimpress Technology also provides collaboration spaces for team members to work physically together when it's safe to do so or believe in office working will deliver the best results. Currently we are enabled to hire remote team members around the globe.  

 

About Us: 

As an e-commerce powerhouse, Cimpress is a dynamic organization that maintains an exciting, entrepreneurial culture. With founder Robert Keane’s return as CEO, we’ve renewed our focus on empowering and helping small businesses. To do this, we create customer value (and delight) through accessible, cutting-edge technology. We thrive on providing opportunities for exploration, collaboration, innovation, and growth – for both our customers and our team. 

 

Equal Opportunity Employer: 

A Cimpress company is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.