Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Lead Product Manager - Technical

Lead Product Management Technical

Who is Mastercard

Mastercard is a global technology company in the payments industry. We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.

Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview:

The Transfer Solution team is looking for a Lead Product Manager - Technical with Proven Experience In Product Ownership &/or Business Analysis.
• Responsible for developing inspiring platform/product visions, derived from business needs, market opportunities, and technology trends
• Using the Working Backwards method, decomposes business requirements and customer experiences into features and stories that deliver the platform/product roadmap
• Works with Technical Program Managers, Developers, UX designers, and internal customers to define the details behind the business requirements
• Collaborates with product and engineering teams to ensure the successful delivery of work, operating as a key interface between geographically disbursed organizations
• Becomes the subject-matter-expert on the Product, delivering documentation and providing support


The Role:
What’s it all about and what we expect you to do day to day
• Be customer obsessed: Develop & provide the organization with a deep appreciation for customer needs, the ecosystem and the key market dynamics
• Set the vision: Lead multiple teams in adoption of lean product management practices: Define, establish, and continually refine a domain product vision & objectives, establish a product charter, and create and maintain a domain roadmap
• Define requirements: Translate product requirements into clearly defined epics, features and stories with clear & measurable outcomes, ensuring mutual understanding
• Manage strategic alignment across teams: Working with product owners with each scrum team, ensure backlogs are properly prioritized and refined according to anticipated business value & measurable outcomes
• Agile Mindset: Advocate for taking an agile approach to product development through all activities from defining an epic to writing acceptance criteria on a user story.
• Lead the design and build of the product with engineering: Work closely- as one agile team- across a product domain
• Work across cross functional teams: Work with cross functional teams to plan work, understand dependencies, and minimize time to market and errors
• Oversee delivery and testing of product features (e.g., serving and enabling scrum teams)
• Manage the operation: Own the overall health and “run” of your domain. Escalate critical operational issues to Real Time Payments management teams and discuss resolutions to ensure operational stability with the concerned delivery teams
• Measure outcomes & seek continuous improvements: Evaluate & seek to improve existing practices, metrics, and roles to continually optimize. Own and deliver on post-launch reviews and customer feedback, and incorporate this information into the future launch plans

All About You and What you need to bring:

• 6+ years of product management or new product development and experience shipping high-quality products in the payments domain. Understands and can explain the business context and the associated customer use cases.
• Strong understanding of Account-to-Account payments, Correspondent Banking, Swift, ISO20022 data model, and related payment messages.
• Ability to work in a fast-paced environment and perform effectively under dynamic conditions such as tight deadlines and limited resources.
• Track record of successful delivery of product features from design, development, deployment and
background.
• Good understanding of system/ application architectures and how various product choices are architectural choices interplay.
• Data driven – ability to define measurable and SMART leading and lagging metrics for all backlog items to enable decisions and priority.
• Thrives in a highly collaborative environment involving different stakeholders and subject matter experts globally- across mu
• Ability to engage with numerous stakeholders on existing product capabilities and potential co-development opportunities or dependencies multiple regions. Recognize discordant views and take part in constructive dialog to resolve them
• Experience leading and managing others through both direct manager relationships and through influence

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.