Career Area:

Technology, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

The Cat® Digital group is the digital and technology arm of Caterpillar Inc., responsible for bringing world class capabilities to our products and services. With over 1.5 million connected assets worldwide, we're focused on using data, technology, advanced analytics, and AI capabilities to help our customers build a better world. 

Job Summary: 
Join the Cat Foresight team of Cat Digital as the Lead Product Owner responsible for the Cat Foresight Planned Maintenance product. The Cat Foresight PM product supports dealers in planning maintenance and repair services.

Cat Foresight is digital product tool suite of operational technologies focused enabling lead generation services and fleet/equipment management services  
 

What You Will Do:

Close collaboration and active engagement with digital product and program managers, industry and dealer users providing fleet and equipment management services, application, UI and platform development teams.Understanding and documenting the business needs and problemsSetting the direction and priorities for the Cat Foresight PM product Owning and driving the development timeline of Cat Foresight PM product roadmap and features Driving improvements in Cat Foresight PM product quality, data quality and support Managing the Cat Foresight PM costs and budget with development teams Cat Foresight PM product integration, user workflow and experienceCat Foresight PM product discovery and solutioning with internal and dealer usersUser growth and scaling of the Cat Foresight PM productTransformation of the Cat Foresight PM product using Gen AI

What You Will Have:
This role requires a combination of technical, strategic and interpersonal skills to ensure the product manager can effectively lead development, cater to a global user base and drive business value for the Cat Foresight planned maintenance product.

Effective Communications: Extensive understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.Software Product Business Knowledge: Extensive knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans and roadmap, and product vision.Software Change Request Management: Extensive knowledge of software change request management; ability to manage software product change requests from customers, prospective customers, vendors, and internal staff.Decision Making and Critical Thinking: Extensive knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.Business Analysis: Working knowledge of business analysis and the set of tasks, techniques and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholders.

Considerations for Top Candidates:

Typically, Bachelors or Masters degreeExperience: digital product owner or digital program management (typically 2-3 year); engaging with Cat dealers to grow aftermarket servicesPractical domain expertise:  Cat business processes, maintenance planning, dealer service operations and fleet/equipment managementDigital Product Strategy and Roadmap development: Ability to align the digital product vision with business goals and user needs, expertise in prioritizing features that balance long term innovation with immediate user needsUser experience and user centric design: strong understanding of user journeys, pain points and workflows, skills to collaborate with design teams to create an intuitive UI.Data analysis and metrics driven decision making: Proficiency in analyzing user behavior, engagement and trends, ability to use data to inform product decisions, measure success and identify areas for improvement.Technical fluency and collaboration: Familiarity with technologies like Gen AI, Snowflake, AWS, AHA, Dev Ops, Cat Foresight products; Concise and clear presentation and communication skills to collaborate effectively with data, application and platform engineering, digital governance, digital marketing, senior leadership, Cat and dealer usersDemonstrated abilities:  to convert business problems into business value; to scale and grow usage of a digital product; to work in a highly collaborative team environment; Critical thinking and problem solving Travel Expectations: 50% globally 

What You Will Get:
Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We’ve created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us.

Additional Information: 
This position is open to fully remote for the right candidates in the United States, but the preferred location is either our Chicago, IL; Peoria, IL; Westminster, CO or Irving, TX offices with a flexible hybrid work environment.
#LI-Hybrid
#BI (used to post on Built In Chicago) 

About Caterpillar 
Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
 

Summary Pay Range:

$126,000.00 - $204,720.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. 

Benefits:

Annual incentive bonus plan*

Medical, dental, and vision coverage

Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

401k savings plan

Health savings account (HSA)

Flexible spending accounts (FSAs)

Disability benefits

Life Insurance

Parental leave

Healthy Lifestyle Programs

Employee Assistance Programs

Voluntary Benefits and Employee Discounts

Tuition Reimbursement

Career Development

*Subject to annual eligibility and incentive plan guidelines.

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

January 27, 2025 - February 9, 2025

Any offer of employment is conditioned upon the successful completion of a drug screen.     

EEO/AA Employer.  All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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