**Career Area:** Business Technologies, Digital and Data **Job Description:** **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Are you looking for an exciting opportunity to play a critical role in delivering a highly visible, complex and challenging Software Development Engineering program positioned to deliver Product Service Advanced Troubleshooting capability to our dealers and customers within Cat Digital? If yes, this position is for you. This opportunity is for a Technical Product Owner/Scrum Master on the Global Service Application team facilitating product development for an integrated web application. The Product Owner/Scrum Master will facilitate Agile best practices and be a liaison to the business team. They will work closely with the Business Product Owner and Cat Digital Engineering team to deliver a modernized, high quality web application. **Job Summary:** The Technical Product Owner/Scrum Master works intimately with the Business Product Owner, Software Engineering Manager, and Scrum Team focusing on creating and managing the Product Backlog, ensuring everyone knows the priorities, assisting the scrum team to meet the objectives of each sprint and driving to a high-quality modernized solution. **What you will do** + Responsible for maximizing the value of the product and the work of the Development Team + Responsible for acting as Product Owner/Scrum Master for larger, more complex projects with high value to the organization + Facilitate Scrum events (Daily Stand-ups, Sprint Planning, Sprint Review, Sprint Retrospective) + Communicate Product Backlog priorities to the team + Track and report on team progress, sprint velocity, and other relevant metrics + Responsible for the vision of the solution and conveying that vision to the team + Collaborate with Lead Engineers on decomposition of epics, themes and features into user stories that are small enough, or granular enough, to be achieved in a single sprint. + Negotiate business requirements and their release dates with Business Product Owners and development teams. + Responsible for conveying the vision and goals at the beginning of every sprint. + Responsible for defect management and prioritization + Work closely with key stakeholders throughout the organization. + Responsible for making decisions on release dates and content + Leading the Daily Scrum meetings & all other ceremonies + Lead the sprint planning, Reveals, Retrospectives and sprint demos + Inspect the product progress at the end of every Sprint and accept or reject the work that has been done by the Development Team + Act as the voice of the team, communicating status externally + Be a good role model of Scrum values; understand the framework and the roles of each team member + Be a champion for the agile community and help to further the community within the organization **What You Will Have:** **Business Analysis:** Knowledge of business analysis and the set of tasks, techniques and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholders. **Decision Making and Critical Thinking:** Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. **Effective Communications:** Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. **Software Change Request Management:** Knowledge of software change request management; ability to manage software product change requests from customers, prospective customers, vendors, and internal staff. **Software Engineering:** Knowledge of software engineering; ability to deliver new or enhanced fee-based software products. **Software Problem Management:** Knowledge of strategies, practices and tools for resolving software problems; ability to manage software problems in installed software products. **Software Product Business Knowledge:** Knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision. **Consideration For Top Candidates:** + Bachelor’s degree in business management, computer science, information systems, or related field + Agile Scrum Master Certification + Project Management Certification (CAPM/PMP) + 3+ years of experience as a Scrum Master and/or Technical Product Owner + Must have a strong understanding of software development and technologies such as Java, API services and AWS/Azure cloud development + Experience managing product backlogs using Agile software tools such as Azure DevOps + Experience in deploying and maintaining software in public clouds such as Azure/AWS. + Proven experience in designing and developing software solutions at scale. + Experience working with onshore/offshore team model + Experience in design and development of cloud-native software solutions at scale + Previous experience in leading a technical team while simultaneously managing multiple projects. + This position should be familiar with Agile Scrum and project management methodologies as they will participate in multiple dependent projects. + Proven experience as a Scrum Master or Agile Coach in software development projects + Ability to collaborate effectively with cross-functional teams and stakeholders + Excellent communication, facilitation, and interpersonal skills + Should be familiar with project management methodologies as they will participate in multiple projects representing expertise for the application or process. + Strong ability to communicate across various groups and at all levels of the business that include stakeholders, business partners, customers, and vendors. + Manages software product change requests from customers, vendors, and internal staff. + Knowledge of software engineering concepts that include development, testing, integrations and deployment of software or applications. + Experience with managing products using Cloud technologies. + Experience with the business aspects and operation of digital products that include developing high quality, modernized, and highly integrated software applications. + Thorough understanding of Quality/Testing plans such as Unit, SIT, Regression, UAT and Business Sign Off (BSO) activities, tasks, tools and techniques; ability to design, implement and evaluate acceptance tests for end-users. + Flexibility and adaptability to thrive in a dynamic and fast-paced environment. **What You Will Get:** Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We’ve created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us. **Additional Information:** Flexible hybrid work environment \#LI-Hybrid \#BI **About Caterpillar** Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers. **Posting Dates:** June 24, 2024 - July 2, 2024 Any offer of employment is conditioned upon the successful completion of a drug screen. EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) . There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar. Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.