About us

National Grid is hiring an Lead Program Manager for our Cyber Emergency Planning department in Waltham, MA. This role can be located in  Massachusetts and NY State. 

 

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. 

 

The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

Reporting to the Director, Emergency Planning Cyber & Services, and working in collaboration across all business units in New England and New York, this role will collaborate in the project management and analytical support to ensure cyber emergency response readiness.  This is not a computer programming or designated IT position, however strong cyber knowledge is required.

Key Accountabilities Conduct annual review of Cyber Security/Information Technology Emergency Response Plan including collaborative stakeholder review and process improvements resulting from After Action Reviews. Work collaboratively with Emergency Planning Training & Exercises team to develop and support exercise and training activities to ensure employee readiness to respond with actual emergency events. Identify opportunities for improvement during real-world events, trainings and exercises and develop or modify processes and procedures for remediation. Work collaboratively with Electric and Gas commodity teams in New England and New York to proactively identify potential areas of vulnerability and develop processes and procedures to remediate. In collaboration with Information Systems teams, assess policy needs, identify potential vulnerabilities and collaborate with stakeholders to develop policies to govern cyber activities. Develop and implement data analytics and performance reporting to ensure that internal business needs are met. Assist in the development and delivery of cyber security awareness training.  Liaise with colleagues and management around cyber security issues and strategy. Promote awareness of cyber policy and strategy as appropriate. Work across all business units to bring awareness to Cyber Emergency Preparedness and Response. Support the Emergency Planning program that bolsters internal and external stakeholder management. Support Emergency Planning activities of actual events at emergency operations centers or local on-scene locations. This is a hybrid role based in MA or NY with occasional travel throughout Massachusetts and New York.

 

Supervisory/Interpersonal- Experience Required Ability to network internally and externally to develop successful, long-lasting, supportive relationships/partnerships with others. Coordinate with various departments to ensure that business units have adequate emergency preparedness. Liaise across the business to ensure that strategic response and safety management is embedded within routine business activities, ensuring clear escalation of issues, when necessary.

 

Qualifications Bachelor’s degree in Information Systems, Computer Science or work experience equivalent 5+ years of job-related experience. Knowledgeable about cybersecurity threats and best practices and proactively maintain awareness of security industry. Knowledgeable about computers, including networks, operating systems, applications and web apps. Understands the theory behind emergency management policies and processes and demonstrates the ability to challenge existing processes and ways of working. Ability to leverage best practices and lessons learned of external organizations dealing with cyber issues. Knowledge of Incident Command System preferred. Proficiency with Microsoft Office suite of programs required. Ability to work outside of normal business hours as needed, and in response to emergencies. Valid US driver’s license required with acceptable driving record that meets National Grid’s Safe Driver Policy

 

More Information

Salary Range:

Massachusetts: $130,000 - $153,000

Upstate, NY: $116,000 - $136,000

Downstate, NY: $139,000 - $164,000

 

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience. 

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise.  We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve.  National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.