Lead Sales Associate - Part Time Lead Sales Associate - Part Time  Apply!  Apply! Position Details Department: PCH-MAIN | Gift Shop Location: Phoenix Shift: Mon-Fri, Sat, Sun, (Days Vary), Days, Evenings, 7am-6pm Category: Retail Posting #: 884313 Employee Type: Part-Time Position Summary

The Lead Sales Associate is responsible for overseeing the online store, daily operations of the gift shop, including managing inventory, merchandising products, and assisting customers. Additionally, this position trains and leads other Sales Associates and volunteers to ensure excellent customer service and achievement of sales goals.

Position Duties Customer Service Greets customers with a warm and friendly demeanor, providing assistance in locating products and making recommendations based on their needs. Handles customer inquiries, complaints, and returns in a professional and efficient manner. Ensures that all customers have a positive shopping experience and leave satisfied with their purchases. Team Work and Communication Collaborates with Sales Associates and volunteers to achieve sales goals and maintain a clean and organized store. Communicates effectively with team members to ensure smooth operations and address any issues that may arise. Provides feedback and support to team members to help them improve their sales techniques and customer service skills. Merchandise and Floor Displays Creates visually appealing displays that showcase products and attract customers to make purchases. Monitors inventory levels and restocks products as needed to ensure a well-stocked and visually appealing store. Works with the store manager to plan and implement promotions and sales events to drive customer traffic and increase sales. Train and Lead Sales Associates and Volunteers Trains new Sales Associates and volunteers on store policies, procedures, and product knowledge. Leads by example, demonstrating excellent customer service skills and sales techniques. Provides ongoing coaching and support to team members. Online Store Works collaboratively with store manager to increase online sales. Adds all inventory to the online store. Supports fulfillment of all online orders. Performs miscellaneous job related duties as requested. Phoenix Children's Mission, Vision, & Values Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

Offering the most comprehensive care across ages, communities and specialties Investing in innovative research, including emerging treatments, tools and technologies Advancing education and training to shape the next generation of clinical leaders Advocating for the health and well-being of children and families Values We place children and families at the center of all we do We deliver exceptional care, every day and in every way We collaborate with colleagues, partners and communities to amplify our impact We set the standards of pediatric healthcare today, and innovate for the future We are accountable for making the highest quality care accessible and affordable Apply for this position? First Name * Last Name * Phone * Email Address *

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or drag your file to this box Are you a current or former employee? * No Current Employee Former Employee PCH Network ID: PCH Password: Validate SSN: - - DOB: Validate × Desired pay? How did you hear about this position? College/University Event Direct Mail Employee Referral Internal Transfer Job Board Job Fair Journal Newspaper Open House Professional Association Radio Retained to Agency PCH Website Social Media (FB, Twitter, LinkedIn) Other Who referred you * Which department do they work in? Do you know their phone number/email? Position Qualifications Please review the following qualifications and specify whether you meet each of the requirements listed. Education Do you meet this requirement? 1. High School Diploma or Equivalent
Required Yes No 2. Associates Degree in Business or related field
Preferred Yes No Experience Do you meet this requirement? 1. One (1) year of experience in retail operations.
Required Yes No 2. Formal or informal leadership or supervisory experience.
Required Yes No Special Skills Do you meet this requirement? 1. Strong customer service skills, excellent communication abilities, and a friendly demeanor.
Required Yes No 2. Detail-oriented, and ability to work efficiently in a fast-paced environment.
Required Yes No 3. Proficiency in cash handling, inventory management, and basic computer skills are essential.
Required Yes No 4. Ability to speak and write Spanish.
Preferred Yes No Physical Requirements & Occupational Exposure/Risk Potential 1. Physical Requirement - Climbing - Frequently 2. Physical Requirement - Feeling (sensing textures and temperatures) - Frequently 3. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) - Constantly 4. Physical Requirement - Hearing - Constantly 5. Physical Requirement - Pushing/pulling - Frequently 6. Physical Requirement - Reaching - Constantly 7. Physical Requirement - Sitting - Occasionally 8. Physical Requirement - Standing - Constantly 9. Physical Requirement - Stooping/crouching/kneeling/crawling - Frequently 10. Physical Requirement - Talking - Constantly 11. Physical Requirement - Tasting/smelling - Frequently 12. Physical Requirement - Walking - Constantly 13. Physical Requirement - Near Vision - Constantly 14. Physical Requirement - Far Vision - Constantly 15. Physical Requirement - Color Discrimination - Constantly 16. Physical Requirement - Use of keyboard, mouse and/or computer equipment - Constantly 17. Physical Requirement - Lift up to 35 pounds without assistance - Constantly 18. Physical Requirement - Lift more than 35 pounds without assistance - Constantly 19. Occupational Exposure/Risk Potential - Inside office environment - Applicable 20. Occupational Exposure/Risk Potential - High places - Applicable I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply I Agree Next