Summary Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to serve as the Lead Security Assistant for assigned Security Assistants in the Visitor Control Centers. Responsibilities Continued from Summary: Oversee and process various security related documentation including requests for issuance of Contractor Access Badges, Proximity Badges, identification credentials, as well as other documents to include vehicle registrations, vehicle passes and Defense Biometric Identification System (DBIDS) cards and passes. Duties: Serves as the work leader by planning, organizing, and coordinating the activities of three or more Security Assistants. Processes applications and issues identification cards, contractor access badges, vehicle registration, and temporary passes to eligible personnel. Maintains controlled forms. Maintains control logs for identification cards and contractor access badges for maintenance and destruction of accountable forms in accordance with applicable AF instructions. Carries out routine, miscellaneous clerical tasks. Performs clerical support duties to ensure efficient office operations. Reproduces and assembles copies of a variety of correspondence. Distributes mail and messages. Provides general customer service. Focuses on responsive and accurate customer service within the Pass & Registration/Visitors Center environment. Requirements Conditions of Employment Qualifications In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, to include the Group Coverage Qualification Standard for Clerical and Administrative Support Positions for the GS Security Clerical and Assistance Series 0086. SPECIALIZED EXPERIENCE: Applicants must have one year of specialized experience equivalent to the GS-04 grade level in the Federal service which includes security principles, regulatory provisions, rules, regulations, directives, DoD suitability criteria, procedures and operations to perform such duties as managing the base Visitor Control Center to support controlling, issuing and accounting for restricted area badges and process a wide variety of standard ID cards, contractor access badges or other forms of base access authorization; general clerical office procedures. OR EDUCATION: Applicants must have completed four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. NOTE: You must submit a copy of transcripts. OR COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. NOTE: You must submit a copy of transcripts. KNOWLEDGE, SKILLS, AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Knowledge of mission, policy processes, procedures and customer service goals sufficient to perform the routine, procedural work of the Pass & Registration Section, as well as knowledge of general office clerical functions. Knowledge of procedures, forms, and information required to verify against authorized documents, issue badges, passes, vehicle permits or other forms of authorization. Knowledge of one or more automated databases associated with a specific security function to recognize, locate, and insert data/information; and produce a variety of documents and reports. Ability to plan and organize work, follow instructions, guide others and accomplish multiple ongoing projects. Ability to communicate effectively with a diverse group of individuals, using a high degree of tact and diplomacy. Ability to establish priorities, monitor workflow, make adjustments in work assignments, provide on-the-job training and guidance and provide feedback and instructions from supervisor. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcripts with the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. ********************ADDITIONAL INFORMATION FOR ACTIVE DUTY SERVICES MEMBERS******************** ACTIVE DUTY SERVICE MEMBERS: The VOW Act requires federal agencies to treat an eligible active duty service member as a veteran, disabled veteran, and preference eligible (as applicable) when applying for civil service positions before the effective release or discharge date. Appointment of military members before the release or discharge date is permissible if the member is on terminal leave. At the time the active duty member applies for a civil position, he or she must submit a "certification" memo in lieu of a DD-Form 214, Certificate of Release or Discharge from Active Duty. Active duty members applying for a civil service position without submitting a valid certification memo or DD-Form 214 with their application will render the member ineligible for the position. The certification memo must originate from the member's military service branch on official letterhead and contain the following: Name/Rank/Grade of Service Member Branch of Armed Forces Dates of Active Service (Start and End Date(s) Expected Date of Discharge/Release from Active Duty Terminal leave start date (if applicable) Expected character of service (honorable or general) and type of separation (i.e. separation or retirement) Must be certified within 120 days of anticipated discharge Signature by, or by direction of the adjutant, personnel office, unit commander, or higher headquarters commander. Note: The VOW Act provides tentative preference. If appointed, a DD Form-214 must be submitted upon receipt Additional Information Interagency Career Transition Assistance Program (ICTAP): For information on how to apply as an ICTAP eligible click here. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated well qualified or above for this position. You must submit a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting position, grade level, and duty location. Employed Annuitants (Reemployed Annuitants): Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants. Click here for more information. 120-Day Register: This announcement may result in a 120-day register that may be used to fill like vacancies for 120 days after the closing date. Applicants may be referred for consideration as vacancies occur. Military Spouse Preference (MSP) Eligible: MSP applicants, if determined best qualified, must be selected and placed at the highest grade for which they applied. You must include a completed copy of the DD Form 3145-4, Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for MSP. Click here to obtain/download a copy of the DD Form 3145-4, Military Spouse PPP Self-Certification Checklist. Priority Placement Program (PPP) Applicant Eligible: PPP Applicants, if determined well qualified and selected, will be placed at the at the full performance level. You must include the applicable completed copy of the PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility as a PPP Applicant. Click here to obtain/download a copy of the applicable PPP Self-Certification Checklist (DD3145-1 through DD3145-4, select the appropriate checklist for your claimed preference). To determine the applicable PPP Self-Certification Checklist required to substantiate the eligibilities you are claiming, refer to the AF Civilian Employment Eligibility Guide located in the Required Documents section of this vacancy announcement. If you have questions regarding this announcement and have hearing or speech difficulties click here.