**Job Description:** As a Lead Service Technician, you serve as the "go-to" person in the facility for all maintenance related activities. The Lead Service Technician drives the equipment maintenance process for their assigned site, acts at the trainer for new technicians, and works with the Operations Manager to ensure all PM’s/ scheduled tasks are executed in a timely manner. The Lead Technician role does not have direct reports. *****Pay range is $40 - $45 / hour***** With the actual pay dependent on your skills and experience as they relate to the job requirements. **Shift:** Monday through Friday 9a-5pm or 8am-4pm with the flexibility to work other shifts when needed You Are: + Autonomous, high performing, team driven, and enjoy working with/ training others + Have a proven background in electro-mechanics troubleshooting, repairing, and performing preventative maintenance on machines and equipment + Collaborative team player who isn’t afraid to think outside the box to provide solutions + Strive to exceed expectations You will: + Schedule, distribute, conduct and evaluate equipment preventive maintenance in accordance with MPTQM standards + Monitor and maintain site spare parts and supply inventory according to MP2 guidelines + Provide work direction to site technicians and provide input and feedback to direct supervisor + Provide phone support, emergency on-site support and on-call availability as needed + Determine and distribute work schedules for site technicians + Provide assistance with equipment moves and upgrades + Maintains all appropriate technical documentation for site equipment including all appropriate software directories/upgrades for site + Communicates with vendors as needed + Maintains regular and positive communication with appropriate USPS representatives + Conducts on-going training and recommends vendor training for site technicians + Escalates equipment emergencies promptly to appropriate internal and/or external contacts + Advises management of all serious equipment issues Qualifications + Strong mechanical and electrical skills + Excellent problem-solving skills, including proven ability to troubleshoot machine problems, establish priorities and work under deadline pressures + Strong written & verbal communication skills + Complete familiarity within a Windows environment and basic knowledge of PC interaction with automated equipment + Ability to provide direction, coordinate, and distribute work depending on technical/operational needs + Ability to travel up to 20% of the time + On-call availability as needed + Ability to work a flexible schedule and overtime as required + 5 years of experience in maintaining, repairing or installing mailing or comparable equipment + AA degree in Electronics, Computer Science or related field of study is preferred + Familiarity with Windows PC environment as it pertains to the operation of automated equipment preferred + This position may require frequent lifting and/or moving items up to 55lbs The Team Our Presort Services team is a national outsource provider of mail presort services for first-class and standard-class mail in the U.S. and a workshare partner of the United States Postal Service (USPS). Our Presort Services network provides mailers with end-to-end solutions from pick up at their location to delivery into the postal system. Through our network of 33+ U.S. locations, and with our fully customized proprietary technology, we process approximately 15 billion pieces of mail annually and are able to expedite delivery and optimize postage savings for our clients. **We will:** + Provide the opportunity to grow and develop your career through training and access to various development programs + Offer an inclusive environment that encourages diverse perspectives and ideas + Offer a casual and safe work environment + Deliver challenging and unique opportunities to contribute to the success of a transforming organization + Offer comprehensive benefits: PB Live Well (https://careers.pitneybowes.com/global/en/pb-live-well) : + Paid time off + Multiple Insurance options: Medical/Dental/Vision + Multiple savings plan options: 401K Plan with company match; Health Savings Account; Dependent Care FSA + Access to PB Life Perks Discount Program + Eligible for PB Employee Referral Program $$ + Training and opportunities for advancement + Weekly Paychecks **We actively look for prospects who:** + Are passionate about client success. + Enjoy collaborating with others. + Strive to exceed expectations. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. **Women / Minorities / Veterans /** **LGBTQ+ /** **Individuals** **with Disabilities** **are encouraged to apply.** All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.  Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace. Women/Men/Veterans/Individuals with Disabilities/LGBTQ are encouraged to apply. All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.