Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability.

As a Lead Site Reliability Engineer at JPMorgan Chase within theChief Technology Office, you hold a leadership role in your team, demonstrate strong knowledge across multiple technical domains, and advise others on the technical and business issues facing them. Take lead and conduct resiliency design reviews, break up complex problems into digestible work for other engineers, act as a technical lead for medium to large-sized products, and provide advice and mentoring to other engineers. 

Job responsibilities

Leads initiatives to improve the reliability and stability of your team’s applications and platforms using data-driven analytics to improve service levels Collaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers Demonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertise Ensures the reliability, availability, and performance of PAM systems leveraging vendor products including CyberArk, BeyondTrust, Microsoft, and HashiCorp Vault Develops and maintain automation scripts and tools to streamline PAM operations and reduce manual intervention Responds to and resolve incidents related to PAM systems in a timely manner Conducts regular security assessments and audits of PAM systems Works closely with Technology Teams to ensure seamless integration and operation of PAM systems Provides weekend coverage on Saturday and Sunday from 8 AM to 5 PM SGP, when needed Participates in an on-call rotation for after-hours support as needed..

Required qualifications, capabilities, and skills

Bachelor’s Degree in Computer Science, Engineering, Mathematics or other related disciplines  5+ years or equivalent expertise in site reliability engineering Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices with the ability to implement these practices within an application or platform Fluency in at least one programming language such as (e.g., Python, Java Spring Boot, .Net, etc.) Deep knowledge of software applications and technical processes with emerging depth in one or more technical disciplines Proficiency and experience in observability such as white and black box monitoring, SLO alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc. Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, etc.) Experience with container and container orchestration (e.g., ECS, Kubernetes, Docker, etc.) Experience with troubleshooting common networking technologies and issues Ability to identify and solve problems related to complex data structures and algorithms Ability to expand and collaborate across different levels and stakeholder groups