The Opportunity 

Delaware North Gaming is hiring a full-time Lead Slot Technician to join our slots team at Southland Casino located in West Memphis, Arkansas. As Lead Slot Technician, you will be responsible for assisting in work activities and assignments of the technicians, assist the supervisor with planning, scheduling, and tracking of work assignments, breaks, and meal breaks. 

Pay

$22.00 - $28.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Benefits 

 

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

Weekly payEmployee assistance program Training and development opportunitiesEmployee discountsFlexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

 

 

Responsibilities Ensure all departmental and organizational policies and procedures are followed and assist with additional training as needed. Repair floor slots, proper preventative maintenance, and tracking of preventative maintenance.Prioritize tasks, handles multiple projects simultaneously, organize and delegate assignments as appropriate.Demonstrate skill in dealing with guest complaints, using active listening skills to defuse difficult and sometimes emotionally-charged situations to maintain the guests’ goodwill.Report all problems with employees, guests, clients of the operation to the on-duty supervisor or manager. Ensure all machines and associated equipment are properly maintained and in good working order.Qualifications High School diploma or GED; Associates Degree or higher in electronics technology is preferred.Ability to obtain and maintain an [STATE] Gaming License. A minimum of 2-3 years related experience.Electronic troubleshooting skills and ability to repair gaming machines and parts of different gaming machine manufacturers.Intermediate computer skills including working knowledge of slot accounting systems, e-mail, word processing, spreadsheets and inventory control.One year of supervisory of experience is preferred.Physical Requirements Ability to stand and walk for extended periods of time. Ability to lift and carry 75 pounds regularly and over 100 pounds occasionally.Ability to bend stoop, hear, see, and distinguish colors. Exposure to secondhand smoke, dust, and dirt.Exposure to a high volume of noise, moving objects, electrical, and mechanical equipment.Shift Details 

Evening shift
Holidays
Monday to Friday
Weekends
8 hour shift
Overtime as needed

Who We Are 

Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.