At Disney, we're storytellers. We make the impossible, possible. The Walt Disney Company is the premier entertainment & technological leaders. Walt's passion was to continuously envision new ways to move audiences around the world - a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies, and other businesses. Uniting each endeavor is a dedication to crafting & delivering unforgettable experiences - and we're constantly looking for outstanding ways to improve these exciting experiences. The Business Technology Platforms group is part of the Enterprise Technology Core Systems & Platforms organization. Here, we are responsible for the products and platforms that support Disney's corporate business functions and enterprise service management platforms (Appian, Salesforce, & ServiceNow). We are looking for a Lead ServiceNow Software Engineer to ensure that we are building outstanding products, and continuously maintaining and enhancing existing products to improve what differentiates us from others. **What You Will Do** + Own the development (or develops, test, and deploys) of medium to large, innovative software solutions and projects that meet specifications and impact future development. This could include reviewing/writing code, leading programming & testing, and debugging + Manage oversight of platform projects and related agile delivery teams, where a project comprises of multiple components, throughout its entire lifecycle + Design the component tasks of software development projects, and conceive and set technical architectural direction + Act as a peer group leader to help train staff on Software Engineering standards and processes - service as an escalation point for difficult problems and sophisticated inquiries **Required Qualifications & Skills** + 7+ years experience in a Software Engineering type role + Validated experience developing solutions in the ServiceNow platform (Service Portals, Employee Service Center, HR Service Delivery, etc.) + Ability to develop, create, and test server-side with advanced JavaScript, Angular, Unix Shell, and Windows PowerShell scripts + Demonstrated success in platform automation, workflows, abstraction APIs, and Scripted Rest API Framework + Knowledge of ITIL v3 or later and ITSM best methodologies + Experience working in an outsourced IT environment and building strong collaborative vendor relationships + Experience with agile software development methodologies (PMI-ACP, SAFe Agilist, ICP-ACC, etc.) and leading the full software development lifecycle + Effective communication, writing, collaboration, and executive presentation skills - with an ability to translate sophisticated ideas across multiple domains into understandable strategies, requirements value statements, and business outcomes + Bachelor's degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience **Preferred Qualifications** + Master's degree in a related discipline, and/or related designation/s (ServiceNow, etc.) + Experience with the following platforms: SAP, Workday, SuccessFactors \#DISNEYTECH The hiring range for this position in Burbank, CA is $152,200 to $204,100 per year and in Seattle, WA is $159,500 to $213,900 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. **Job ID:** 10095105 **Location:** Celebration,Florida **Job Posting Company:** The Walt Disney Company (Corporate) The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.