Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. There are also roles that require being on-site full time. Limited remote opportunities may be available within specific departments. You’ll learn more about this during the recruitment process. JOB SUMMARY: The Lead Software Engineer’s role is to assist in defining of the overall technical strategy, coding standards, and peer review of developed work in collaboration with a team of others. This also includes creating, testing, analyzing, implementing, and supporting software applications and corresponding configuration systems for them in support of the achievement of business requirements. The Lead Software Engineer will also research, design, document, and modify software specifications throughout the production lifecycle in accordance with current guidelines as managed by the team and partners in architecture. They are also expected to serve as a key contact for solving business and technical issues while providing guidance to fellow engineers, testers, and other business partners. MAJOR RESPONSIBILITIES: + Collaborate and Lead business analysts, software engineers, developers, and architects in conceptualizing and development of software programs and applications. + Drive meetings with business partners and vendors to communicate strategies, deployments, and troubleshoot issues. + Review new project and enhancement requirements to provide timely and meaningful feedback. + Defect Triage – Build and lead a team to quickly identify defects found during the software development and quality assurance cycles, to assign to the correct teams for timely resolution + Design, run and monitor test cases on new and existing applications for the purposes of correcting errors, isolating areas for improvement and general debugging. + Lead the documentation of system business requirements, technical requirements, specifications, and test cases on a project-by-project basis in collaboration with internal users and departments. + Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities. + Performs other duties as assigned. EDUCATION: + Bachelor’s degree or equivalent work experience desired in one or more of the following fields: Computer Information Technology, Computer Programming and Analysis, Industrial Technology, Electronics Engineering Technology. EXPERIENCE: + 7+ years of work experience in Technology, preferred in Technology Support roles with focus in Ticketing leveraging the Gateway Ticketing System and/or accesso Horizon. + Proficient understanding of SQL Server and Azure SQL environments. + Experience working both independently and in a team-oriented, collaborative environment. Your talent, skills and experience will be rewarded with a competitive compensation package. Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means. Universal Orlando Resort. Here you can. Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2024 Universal Studios. All rights reserved. EOE