Company

Cox Automotive - USA

Job Family Group

Engineering / Product Development

Job Profile

Lead Software Engineer

Management Level

Manager - Non People Leader

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel %

No

Work Shift

Day

Compensation

Compensation includes a base salary of $119,600.00 - $199,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

As a Lead ServiceNow Software Engineer, you will guide the delivery team in secure software engineering, focusing on the design, development, maintenance, testing, and evaluation of ServiceNow applications. You will work cross-functionally to understand business requirements, architecture, and technology direction, evaluate alternative approaches, and ensure ServiceNow features and stories are designed accordingly. You will incorporate state-of-the-art concepts and practices to enhance system functionality, scalability, resilience, security, and ease of use (developer/user experience). Agile principles will be applied to software development, emphasizing the delivery of business value, collaboration, continuous improvement, and sustainability. 

Key Responsibilities: 

Lead team efforts to design, develop, test, and document complex ServiceNow applications. 

Support multiple teams by providing sound technical and procedural guidance and solution development. 

Collaborate with analysts, peers, and stakeholders to develop highly complex systems. 

Estimate software development tasks with predictable variances, given specified functional and business requirements. 

Evaluate secure coding practices and tools, recommending and driving improvements. 

Define and recommend metrics to improve quality, cycle time, reliability, and other key factors. 

Present system alterations and designs to peers and colleagues. 

Provide technical and procedural guidance to fellow team members, adjacent teams, and other relevant stakeholders. 

Skills: 

Ensure adherence to relevant technical strategies, policies, standards, and practices. 

Participate in reviews of your own work and lead reviews of colleagues’ work. 

Strong analytical and troubleshooting skills. 

Experience with Agile application development practices. 

Proficiency with ServiceNow development tools, including Studio, Flow Designer, Service Portal, and Virtual Agent. 

Expertise in building and managing Scripted REST APIs for external system integrations. 

Hands-on experience with ServiceNow Application Development, including creating and maintaining custom applications. 

Experience with DevOps practices such as CI/CD pipelines for ServiceNow development, using tools like Git is a plus. 

Strong skills in JavaScript, Glide Scripting, and API Development. 

Qualifications: 

Bachelor’s degree in a related discipline and 6 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 4 years’ experience; a Ph.D. and 1 year of experience; or 18 years’ experience in a related field.

Certified in ServiceNow system administration and/or application development (CSA, CAD). 

Preferred Qualifications: 

ServiceNow Micro or Implementation Certifications. 

Agile Certifications. 

 

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.