OPENTEXT
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
YOUR IMPACT:
As Sales Engineer/Solutions Consultant (Pre-Sales) you will be instrumental in designing, implementing, and supporting enterprise-level solutions with OpenText Cloud Fax and Notifications services for commercial and end-user applications. You will collaborate with sales, partners, and customers; and will be working with multiple platforms, tools, and a variety of OpenText cloud solutions and on-premise technologies. This is an excellent opportunity for individuals who strive to solve real-life business and technology problems through the implementation of enterprise software, cloud solutions (SaaS/PaaS); and enjoy acquiring hands-on skills and experience with new technologies. Strong customer focus, sales, and customer relationship bias.
WHAT THE ROLE OFFERS:
Pre-sales demonstration, design of implementations of OpenText products (EasyLink/Xpedite Fax2Mail/cloud fax solutions, Notifications and Cloud Security).Leading large-scale enterprise system solution positioning involving one or multiple OpenText products and technologies, including business workflow and capture-related solutions.Supporting and working with senior salespeople and C-Level customers in pre-sales and sales phase as lead technical communicator.Acquiring specific knowledge and developing domain expertise relating to industry best practices, available/competing technologies and regulatory compliance for healthcare, financial, legal, and manufacturing verticals.OpenText enterprise fax and messaging products/solutions.Knowledge of networking, telco, and IP-based transport protocols.Cloud implementation, and systems implementation and troubleshooting with Microsoft platform.Implementing and supporting business software and enterprise solutions.Services, Solutions or Consulting environment
WHAT YOU NEED TO SUCCEED:
5+ years of systems implementation and support experience within Cloud Fax services.5+ years of hands-on implementation experience with Microsoft technologies (Exchange, SharePoint, SQL Server, Windows Servers technologies). Microsoft Operating Systems and TCP/IP networking skills Exchange, Lotus Notes and SMTP / POP3 servicesBusiness analytics and enterprise software/solution consultation experience RightFax and/or Messagemanager preferred
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.