Job Description Summary

Responsible for supporting all software products used within Casino Operations, including troubleshooting, user management, and customization.  Executes work associated with project plans created by Director Casino IT Operations for upgrading or enhancing systems.

 

Essential Duties and Responsibilities (other duties may be assigned)

Providing overall technical guidance, leadership, and solid execution of expectation to internal technical design as relates to Business Intelligence projects. Analyzes and defines user requirements and translates them into clear and concise system requirements. Collaborates with project teams to ensure continuity and traceability across requirements, design, and testing. Reviews test and implementation plans and coordinates and supports user acceptance testing. Reviews system procedures, guidelines and technical documentation of new systems. Foster and maintains effective collaborative relationships with business units and technical staff. Maintain expert level of business functional knowledge and current automated technologies. Initiates and supports process improvement efforts to improve the quality and value of BSA contributions and deliverables.

 

Supervisory Responsibilities

None

 

Access to Sensitive Areas and Information

As per the ACGC Access Matrix

 

Signatory Ability

None