JOB TITLE: Lead Teacher

DIVISION: Learning Center

REPORTS TO: Director of Education

GENERAL SUMMARY

The Lead Teacher is responsible for monitoring and providing support to the instructional area, ensuring that teachers are practicing good instructional management. When Directors are unavailable or not in the Center, the Lead Teacher serves as the point-of-contact for teaching staff and manages Center operations, ensuring a high quality personal customer experience. Lead Teacher communicates staff performance, customer issues, and student progress to the Center’s Director(s). Lead Teacher also delivers instruction as needed.

AVAILABILITY

*Flexible Availability within our Instructional Hours:

Available Instructional Hours (regular hours all year):

Monday-Thursday 4:30-7:30

Saturday 9:30-12:30

June 3rd-August 3rd 2024 added Instructional Hours:

Monday-Friday 9:30-12:30 (mornings)

ESSENTIAL JOB FUNCTIONS

Manages teachers, tasks and time to create balanced and robust instructional sessions

Monitors staff to ensure teachers deliver instruction as designed and that educational Center policies and procedures are followed

Attends to immediate instructor needs, such as requests for materials or assistance with instruction

Assumes teacher responsibilities in emergency scheduling or capacity situations

Assists teachers with preparation for instruction; Gathers materials as appropriate

Observes and coaches teachers on a regular basis

Checks students in and out of the Center

Greets and assists students, parents, and potential customers according to Sylvan standards with particular attention to student safety and well-being

Opens and closes the Center according to procedures, securing all materials

Fields inquiry calls, takes payments, updates schedules, and books appointments for Directors

Escalates service or other issues that require Director intervention

KNOWLEDGE REQUIRED

Four year degree or equivalent required

One to two years teaching experience preferred

Experience using Microsoft Office and other standard business applications used by the Center

Knowledge of general office equipment such as copiers, printers, and office phones

Knowledge of iPad and tablet computers preferred

SKILLS AND ABILITIES REQUIRED

Proven ability to engage, motivate, and inspire students to learn

Strong interpersonal and communication skills

Coaching skills

Strong analytical, problem solving, and customer service skills

Strong organizational skills; Proven ability to manage multiple tasks and be flexible

Self-sufficiency in ownership of work and tasks

Proven ability to communicate effectively in writing as appropriate for the needs of the audience

Ability to work collaboratively; Strong team player

Ability to occasionally lift and/or move up to ten pounds

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be a complete list of all job responsibilities or skills, knowledge and abilities required.