At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and shopping, personalized and secure. 

Job Description Summary:

We’re looking for a Senior Technical Writer who wants to transform Developer Documents Experiences at PayPal Inc. In this role, as an individual contributor you will be a senior member of a dynamic and strong team of technical writers to create and drive the Developer Docs and Content strategy for PayPal and its subsidiaries, that will be consumed by millions of global developers to successfully get merchants onboarded.

Job Description:

Job Description:

The Developer Experiences team is part of the Merchant team within the Core Product & Engineering organization. The Developer Experiences team is committed to delivering the best experience for our global developers. Our team designs end- to-end developer experiences, testing and tooling capabilities critical for our customers (developers) to build and go-live with PayPal’s payment integrations.

In this role, you will contribute individually as a senior member of a dynamic and strong team of technical writers to create and drive the Developer Docs and Content strategy for PayPal and its subsidiaries, that will be consumed by millions of global developers to successfully get merchants onboarded.  You will be a lead advocate and driver of the team in adopting Content Management systems and other technologies for creating and managing high quality and technically complex documents. You will be OKR/metrics driven and will have a data driven and analytics approach towards creating and managing document experiences.

We are looking for an individual with 8-9 years’ experience in the technical writing space preferably in Fintech, Enterprise or SMB Software, Cloud/SaaS Technologies, Retail/Supply Chain industries.

In your career journey you would have learned and exhibited the following skills

Excellence in Stakeholder Management – Very Strong cross-functional skills with ability to set, manage and respond to diverse and multiple customer/stakeholder expectations. Build strong relationships with a diverse set of stakeholders to make a large cross-company impactTech Writing Domain Expertise – Domain and thought leader in bringing best of industry innovation, best practices, processes and tools to the Developer Experiences team.Strategic Thinking – Ability to think deeply about document experiences for developer and balance with available resources and risks to synthesize a strong but workable vison for document-as-a-product.Ability for strong execution – Experience and skill in operationalizing strategies and requirements. Make and execute pragmatic plans/roadmaps to collaboratively deliver high quality and timely developer document experiencesAnalytical Depth – Taken a Data and Analytics driven approach to creating Documents-as-Products. Ability to dive deep into customer pain points and feedback.Excellent Communication Skills

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

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PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is

$84500 to $204600

Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:
Click Here to learn more about our culture and community.

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visit https://www.paypal.com ,  https://about.pypl.com and  https://investor.pypl.com.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Any general requests for consideration of your skills, please Join Our Talent Community.