Are you driven to develop products that impact people’s health and lives? Do you want to use your skills and talent to make a

meaningful impression on healthcare and improve patient outcomes? If your answer is yes, come and join our dynamic team of

awesome designers, clinicians, technologists, and product managers who all share the same passion as you!

As part of the Wolters Kluwer Health Clinical Effectiveness team, the Lead Technology Product Manager – Commercial Drug Information role for Medi-Span represents the voice of the customer and is responsible for researching, designing and introducing innovative embedded solutions into the healthcare market, benefiting our customers and partners and those who depend on them.  This dual-facing role will be the bridge between market and engineering teams and will focus on data and solutions that support Payers, PBMs, Life Sciences and Medicare/Medicaid programs.

Wolters Kluwer Health is an established, fast-growing, and innovation-driven healthcare information technology company working

on the front lines of clinical care. Our flagship products include UpToDate, Lexicomp, Medi-Span and Emmi Solutions.

Essential Duties and KEY responsibilities

Product delivery and execution for new products, features and offerings following an agile data-driven SaaS product lifecycle model

Manage existing products for your product domain areas, provide data-driven decisions, prioritize new investments and tradeoffs and grow the product value

Define market personas, use cases, adoption targets, ROI metrics and product success criteria

Create business cases and interact with technical product owners to ensure your vision is translated into actionable and accurate requirements

Assist in creation and maintenance of marketing collateral, product training and documentation materials in support of the launch, implementation and support of your solutions

Conduct ongoing market and competitive landscape research and present findings to internal stakeholders

Work closely with customers, clinical and commercial subject matter experts, engineering and sales to define segment-specific (e.g. Payer, PBM, Life Sciences, etc.) product strategies

Curate relationships with customers and their customers and be able to represent the ‘voice of the customer’ for product and engineering activities

Participate in select industry conferences and customer events representing subject matter expertise areas and related products

Drive collaboration and coordination with cross functional stakeholders and business leaders to execute the broader product strategy

Manage the overall success of your product areas throughout the product lifecycle, facilitate feedback activities and drive continuous improvement activities

Other Duties

Be a driver for product innovation in US drug pricing benchmark data types including WAC, AWP, NADAC, ACA FUL, ensuring our solutions meet customer needs in existing and future commercial data workflows

Be a driver for product innovation in US healthcare government and regulatory published drug information and policy data sources (CMS, FDA, etc.) covering drug control/compliance programs, covered programs (Medicare/Medicaid) and other government drug-related policy and program information

Have an in-depth understanding of drug classification systems, drug packaging attributes, drug clinical attributes and how they are used in drug decision support workflows

A highly-motivated, self-starter, team-player able to innovative, create efficient solutions and drive them to completion

Hunger to learn new things, satisfy customer commitments, and effectively track project and program activities for your product areas

Participate in product pricing/packaging activities with Product Marketing team members

Deliver product demonstrations to prospects/customers, evangelize product capabilities and industry thought-leadership

Perform other duties as assigned by manage

Job Qualifications

Education: 

Bachelor’s degree in business, computer science, or healthcare or equivalent field preferred

Experience:

Minimum 7 years’ experience in commercial drug data roles or related field or related projects

Minimum 5 years’ experience in government/regulatory data roles or related field

Minimum 5 years’ experience working with healthcare embedded data, data systems or data workflows

Minimum 3 years’ experience with hands-on SaaS product management or related product creation experience

Experience with Jira, Confluence and lean development methodologies is a plus

Other Knowledge, Skills, Abilities or Certifications:  (First list requirements, followed by preferences.) 

Ability to manage multiple projects simultaneously with effective time/capacity management

Strong interpersonal, communication and relationship-building skills

Detail-oriented analytical approach to solving challenges

Enjoy making data-driven decisions and working with data-intensive products

Ability to work in a dynamic environment and resolve ambiguity

Competency in Microsoft applications including Word, Excel, PowerPoint, Teams, and Outlook

Ability to work effectively in a matrix management and cross-functional environment

Ability to work with remote teams and geographically distributed stakeholders

Confidence to speak up and take action and ownership when required

Travel requirements

Maximum 10% Travel – typically up to three US travel activities per quarter (2-3 days each) for customer engagement, industry events and team activities.