Supports leadership recruitment function and contributes to overall success of the team by providing high level of customer service, administrative support, and project coordination through the recruiting process. Relieves department leadership and leadership recruiters of administrative details using judgment and discretion to solve a variety of complex situations and expedites interview scheduling to enable our concierge candidate and hiring leader experience.

Major Responsibilities:

Coordinates and schedules complex interviews for supervisor and above leadership roles across system. Coordinates all aspects of scheduling: establishes interviewer and candidate availability, location, pre-brief, debrief, schedules meetings via Outlook, greets candidates and provides logistical support for onsite meetings. Arranges candidate travel (flight, hotel, car, etc.)Supports concierge candidate and hiring leader experience: creates interview packets for both leaders and candidates, corresponds effectively with candidates, executive assistants, hiring leaders, and leadership recruiters. Identifies opportunities for improving candidate experience.Manages candidate relocation arrangements, provides support to relocating candidates, and ensures compliance of the relocation program, and maintains vendor relationships.Answers, screens, and initiates telephone calls to candidates and leaders providing procedural information and answering inquiries related to operational and substantive matters. Resolves problems and prioritizes needs requiring in-depth knowledge of policies and procedures.Performs variety of moderately complex word processing such as creating/drafting correspondence to leaders and candidates, memos, and documents from rough draft, under verbal instruction, or independently.Coordinates administrative details of special projects and assignments by compiling, analyzing, and preparing data/documents. Operates and maintains office equipment and may order supplies. Creates and runs monthly reports for select meetings. Tracks and documents hires in our leadership assessment tool.Processes expenses including sign-on bonuses, vendor expenses, and applicant travel expenses.Assists leadership recruiters by conducting reference checks on prospective leadership hire and reviews applicants for minimal qualifications and disposition candidates if time permits.

Licensure, Registration, and/or Certification Required:

None Required.

Education Required:

High School Graduate.

Experience Required:

Typically requires 5 years of experience in providing administrative support and coordination of processes.

Knowledge, Skills & Abilities Required:

High level of detail orientation and organizational skills. Able to manage a high volume of work with accuracy and a keen sense of urgency.Highly professional demeanor. Ability to maintain highly confidential information. Strong communications skills, verbal, written and listening skills. Demonstrated skills in building strong internal and external relationships. Must be able to easily develop rapport with staff at all levels.Must be proficient in the use of Microsoft Office (Word, Excel, and PowerPoint).Ability to take initiative to develop correspondence as appropriate, and independently problem solve issues.Ability to effectively manage time and priorities.Strong customer service skills and focus. Team player with willingness to get involved and assume additional responsibilities.Must be capable of typing, writing, and data entry for prolonged periods of time.Must be able to concentrate on minute details with frequent interruptions.

Physical Requirements and Working Conditions:

Generally exposed to a normal office environment.Must be able to sit, stand, walk and bend/stoop frequently throughout the workday.Must be able to occasionally lift up to 20 lbs.Must have functional speech and hearing. Position requires extensive telephone work.Position may require evening or weekend assignments.Position may require local and regional travel and thus there is exposure to road and weather hazards.Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.