Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings allow our customers to move material faster and more efficient by implementing automation equipment and technologies including… · Consulting · Material Handling Equipment, Parts, and Service · Automated Mobile Robots · Vision guided vehicles and automated guided vehicles · High Density Storage Solutions including ASRS, Robotic Goods to Person and Shuttle Systems · WMS/WES/WCS solutions and Software · Intralogistics Solutions and Automation including Conveyor and High-Speed Sortation · Telematics Job Summary The Lean Consultant – Business Process Optimization role will work closely with clients to identify process inefficiencies, implement lean methodologies, and drive continuous improvement initiatives. Ultimately, this dynamic individual will drive customer satisfaction, enhance the customer experience, and optimize customer care processes, all while championing continuous improvement initiatives. Responsibilities · Client Engagement: o Serve as the primary point of contact for clients, maintaining strong, positive relationships throughout the consulting engagement. o Understand client's business challenges, goals, and processes to tailor lean solutions effectively. o Facilitate workshops, meetings, and training sessions with clients to promote lean concepts and foster a culture of continuous improvement. · Process Analysis & Improvement: o Conduct comprehensive intralogistics assessments of current operational processes to identify inefficiencies and areas for improvement. o Lead process mapping and value stream analysis to uncover waste and optimize workflows. o Collaborate with client teams to design and implement lean solutions, ensuring alignment with business objectives. o Develop and manage process improvement plans, providing clients with actionable insights and a clear roadmap to achieve their goals via kata methodologies. · Lean Methodology Implementation: o Implement lean tools and techniques, such as 5S, Kaizen, Defect, Waste, Standard Work, Value Stream Mapping, and Kanban, to streamline operations and drive cost and process savings. o Guide clients through the adoption of Lean principles via lean training to ensure sustainability and long-term success. o Develop and deliver customized training programs for client teams on Lean principles, tools, and techniques. o Provide ongoing support and mentorship to client staff to develop their Lean capabilities. · Project & Performance Management: o Manage multiple client projects simultaneously, ensuring deliverables are met on time and within budget. o Prepare reports, presentations, and other documentation to communicate progress, results, and recommendations. o Aid in the establishment of key performance indicators (KPIs) to measure the success of Lean initiatives alongside the customer. o Analyze data and provide regular updates to clients on progress and impact, highlighting improvements in efficiency, cost savings, and quality. Requirements All potential hires are subject to pre-employment checks which include but are not limited to background checks, drug screenings, and motor vehicle record checks. · Bachelor or Associates degree in Business, Operations Management or similar field · Minimum of two (2) years of previous experience of practical and hands on application of TPS, Lean or Six Sigma · Project management experience · Experience creating and working within a lean business environment · Strong ability to lead, motivate and coach associates, cross-functional teams, and outside customers to drive business results. · Strong oral and written communication skills, as well as excellent presentation skills. · Self-motivated and driven individual who possesses high quality standards. · Excellent organizational and time management skills to balance simultaneous requests. · Ability to work with minimal supervision, strong work ethic and strong attention to detail. · Must be familiar with the use of a personal computer, including MS Windows and MS Office business applications Benefits of Joining the Team Benefits Built For YOU! At Carolina Handling, taking care of Associates is our utmost priority. We are pleased to offer a comprehensive benefit program to protect your health, your family, and your way of life. Health Benefits: Medical, Dental and Vision Insurance, Prescription Drug Plan. Financial and Tax-Saving Benefits: Company-paid Disability, Life and AD&D Insurance; 401(k) plan with company match and profit sharing; Flexible Spending Accounts, Health Savings Account, and Dependent Care Account. Additional Benefits: Critical Illness, Legal Services, Identity Theft Protection, and Pet Insurance. Company Benefits: Paid Time Off, Employee Assistance Program, Tuition Reimbursement, Milestone & Anniversary Gifts, Philanthropy/ Corporate Contributions, Associate Giving Fund, and Discount Programs. Comprehensive Perks Package Including: · Technology and Home Office Setup: This includes a laptop, dual monitors, a docking station, and a wireless keyboard and mouse. · Flexible Work Arrangements: This includes remote work options and flexible scheduling. · Professional Development Opportunities: This includes training programs and tuition reimbursement for further education or certifications. · Career Growth and Advancement: With opportunities for internal mobility, mentorship programs, and leadership development initiatives, you can take your career to the next level with us. · Company-sponsored social events and team-building activities. · Employee recognition program Physical Requirements & Working Conditions The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job unless it causes undue hardship. This position is classified as medium work, involving the operation of motor vehicles and heavy equipment, as well as movement to complete tasks or transition between work sites. Physical demands include the ability to frequently lift and/or move objects weighing up to 25 pounds and occasionally up to 50 pounds. Manual dexterity is necessary for equipment operation, computer use, writing, and handling materials. Clear articulation and voice control are essential for effective communication with both internal and external customers via telephone. Specific vision abilities essential for this role include close vision, peripheral vision, and the ability to adjust focus. This role entails working in a dynamic environment, encompassing both office-based tasks and visits to customer sites, involving regular interaction with internal and external customers. Travel to customer locations for sales calls and presentations is a requirement, potentially exposing the individual to diverse environments, including the risk of encountering harmful or corrosive chemicals if proper safety protocols are not followed. Additionally, the role often involves exposure to various outdoor weather conditions. The individual in this position must adeptly manage strict deadlines, shifting priorities, and a high volume of information flow while consistently upholding professionalism. Standard office equipment such as laptops and smartphones are routinely utilized, and noise levels typically range from moderate to high. Travel Requirements: Daily/Weekly travel to customer sites is required; Occasional travel may be required based on the location and scope of the project, for meetings and/or conferences. This job description is intended to outline the general nature and level of work being performed by individuals assigned to this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. Management reserves the right to modify, add, or remove duties as necessary to meet business needs. This job description does not create a contract of employment between the company and the employee. Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Carolina Handling we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!