This is a high profile, global leadership position which provides the role holder with an opportunity to reinvent processes to directly benefit customers, colleagues and company performance. The focus is on the practical application of modern methods to deliver tangible positive change and the role holder will be supported to adopt a hands-on, engaging and energetic approach.
The role holder drives IT productivity, efficiency and operations through innovation and project execution. By leveraging Lean techniques, tools and methods through technology solutions, system enhancements and process reengineering, the role holder streamlines and automates processes to improve operational efficiency. The role holder develops and applies data-driven metrics to evaluate the operational effectiveness across all aspects of IT activity and collaborates on improving cross-cutting processes. The role holder will closely collaborate with IT Leaders, Lean Leads in other Functions and a range of other key stakeholders within and beyond IT. Though the role holder will play an important role in championing Lean within IT, this is a delivery role, not a training role.