**Career Area:** Strategy **Job Description:** **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. **Job Title:** **Lean Process Leader** **Salary:** From £55,516 + (Depending on Experience) **Location** : Peterborough **Benefits:** + 25 days annual leave, + Up to 12% Bonus + Contributory pension scheme - Caterpillar will double the employee's contribution Up to 10% + Contributory share scheme - Caterpillar will match 50% of the employee's contribution. + Optional flexible benefits including access to health and dental care plans, EV car lease, holiday purchase. **Flexible working arrangements will be considered for this role, in-line with the needs of the business.** **About IPSD** Caterpillar’s Industrial Power Systems Division (IPSD) designs, tests and manufactures 0.5 to 18L Cat® and Perkins engines that power over 5000 applications including Marine, Petroleum, Industrial Applications, Electric Generators, and Locomotives. Caterpillar’s company strategy includes sustainability as one of four focus areas and IPSD is engaged and actively preparing green energy solutions for the future. **Job Summary** Reporting to the Service & Customer Support (S&CS) Strategy Manager within SMSP, a great opportunity has arisen for a Project Manager. This is a key role in the S&CS group to lead customer focused projects to ensure they are delivered on time, to cost and quality as many of our tools, processes and services interact with Caterpillar Industrial Dealers and Perkins Distributors. This will involve leading working teams to deliver IT system and lean process improvements across a global team. You will support efforts to drive a team culture focused on continuous improvement and develop team competency in Lean thinking, problem solving, project and change management. You will support the execution and evolution of the S&CS strategy to deliver an exceptional customer experience. This role will provide you with the ability to further build your lean leadership and project management skills with the opportunity to become Six Sigma Blackbelt trained (if required). You will gain deep global process knowledge and develop an extensive network working with process partners throughout the organisation. The skills, experience and exposure that will be gained through this role will equip you for progression into future managerial positions. Responsibilities and project opportunities span across multiple commercial and technical functions, such as Product Support, Applications & Installation (A&I), Field Service, Service Engineering and Global Technical Services. **What You Will Do:** + Lead wider customer service and cross functional lean improvement projects + Identifying and delivering lean process improvements + Collaborate and communicate with SMSP global teams and process partners to continuously improve our tools, services and processes. + Provide lean leadership support within S&CS, including helping to develop team competency in Lean thinking and problem solving + Help create a team culture focused on continuous improvement **What You Have:** **Analytical Thinking:** Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. Level Working Knowledge: **Influencing:** Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization. Level Working Knowledge: **Interpersonal Relationships:** Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner. Level Working Knowledge: + Relationship building – able to build collaborative working relationships with project teams, Stakeholders, Sponsors and Process Partners + Adaptable – able to deal with changing business and customer priorities **Process Improvement:** Understanding and insight into evaluating current product quality and production methods and ability to maintains focus on the continuous improvement of processes, products and services. Level Working Knowledge: **Project Management:** Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives. Level Basic Understanding: **Effective verbal & written communication** – able to articulate clear messaging to Stakeholders and present material appropriate to the audience **Top Candidates may demonstrate some of the following skills:** + Operations experience + Knowledge of Caterpillar and Perkins engine product line + A keen interest in product development and new technologies and learn technical processes + Six Sigma Methodology: Knowledge of the concepts of six sigma DMAIC (Define, Measure, Analyze, Improve and Control) methodology; ability to use the methodology to improve the manufacturing processes and control the improvements by eliminating root causes.Level Working Knowledge: + Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.Level Working Knowledge: **What You Will Get** We look forward to welcoming the successful candidate to our dynamic, diverse and friendly team. We have a culture of openness, autonomy, support, personal development as well as a continuous drive for improvement. **About Caterpillar** Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. **NB.** The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined. Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting. #LI-Hybrid **Posting Dates:** December 19, 2024 - January 12, 2025 Caterpillar is an Equal Opportunity Employer (EEO). Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .