Learning and Development Leader, Private Client Services

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Learning and Development Lead at Marsh McLennan Agency (MMA).

 MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As our Learning and Development Leader on the Private Client Services National Region team, you'll collaborate closely with the HR Leader to develop and implement a comprehensive learning strategy that aligns with the business needs. This position is responsible for the development, execution, and continuous improvement of learning priorities across the organization. The ideal candidate will be passionate about fostering a culture of continuous learning and will oversee a small team of learning specialists, ensuring the delivery of impactful programs that enhance both human and technical skills. In the role, you will:

Partner with the HR Leader to create and refine a holistic learning and development strategy that addresses the unique challenges and opportunities within the personal insurance sector.

Design, implement, and manage a range of learning programs, including managerial and leadership development

Supervise and mentor a small team of learning specialists, fostering a collaborative environment that encourages creativity, professional growth, and knowledge sharing.

Actively participate in the broader learning community across the firm, sharing best practices, resources, and insights to enhance overall learning initiatives.

Our future colleague

We’d love to meet you if your professional track record includes these skills:

Ability to translate business priorities into a comprehensive learning strategy

Insurance experience with an insurance carrier or broker; high net worth experience and P&C licensed are a plus

Proven ability to work across all levels of an organization, including internal and external stakeholders and senior leadership

Strong understanding of adult learning principles and various learning modalities

Excellent leadership and team management skills, with a track record of building and developing high-performing teams

Exceptional communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels

Strong organizational skills with a proven ability to prioritize and balance multiple projects

These additional qualifications are a plus, but not required to apply:

P&C Licensed

L&D experience with personal lines or private client insurance

Master’s degree and/or relevant certifications

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.  

Some benefits included in this role are:

Generous time off, including personal and volunteering

Tuition reimbursement and professional development opportunities

Hybrid work

Charitable contribution match programs

Stock purchase opportunities

To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw

Follow us on social media to meet our colleagues and see what makes us tick:

https://www.instagram.com/lifeatmma/

https://www.facebook.com/LifeatMMA

https://twitter.com/marsh_mma

https://www.linkedin.com/company/marsh-mclennan-agency/

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.